Reviews
Philip and all the crew are awesome!
Philip and all the crew are awesome! Thank you guys for keeping my car in top notch shape. Hope to see you guys soon more maintenance! Thank you Toyota Hackensack for what you do for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that Phillip was able to provide excellent service in regards to the maintenance of your vehicle. Thank you for your business! We look forward to having you service with us again!
I was able to drop my car off at my convenience,
I was able to drop my car off at my convenience, communication was clear and efficient. The necessary work was done in a timely fashion and explained clearly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff was a pleasure to work with and excellent with
Jeff was a pleasure to work with and excellent with communication. He went above and beyond to make sure I got the deal I was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Jeff was communicative and made the purchasing process as easy as possible. We appreciate your business! Enjoy your brand new Tacoma!
Sussana was great, not only did she explain to us the
Sussana was great, not only did she explain to us the problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair and we wanted to know what exactly they were doing. Sussana is alway professional and courteous. We always look for when we go for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Great Service! Professional, knowledgeable and personable. Great Price on Certified Camry. We look elsewhere but purchased at Hackensack. I took extra business cards to hand out to friends and family. I recommend this Dealership to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 Star review! We are glad to hear that your purchasing experience with Chayanne was both professional and personable! We appreciate your business! Referrals are always welcome!
at the time, service was fine but I am not satisfied.
at the time, service was fine but I am not satisfied. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very professional, helpful and stayed with us throughout
Very professional, helpful and stayed with us throughout the entire process. He accomplished us for the test drive too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Paul stayed with you through your entire purchasing process! We appreciate your business! Enjoy your new Prime!
That was a wonderful experience for me and my husband.
That was a wonderful experience for me and my husband. Everybody was professional and friendly with us ☺️. I love my new car 🚙
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that your purchasing experience was wonderful! Enjoy you new purchase! Thank you for your business!
Angel Lavarez if it was not for him I would not buy this
Angel Lavarez if it was not for him I would not buy this car !!! extremely professional, he was so amazing in communication was not pushy like all sales people am still texting him regarding few questions and he is always happy to help .. I will come back to buy car for my daughter only with him .. on the other side I did not like anyone from sales dept they are very disrespectful I can not remember the person who helped me to cancel my smart insurance but he was rude , the person at sales desk counter was rude .. it was like you already purchased and you are here to cancel a service you are not welcome !!! yet Angel came out of his way and was there to help even the people at accounting when I came back to pick up my plate they asked me to do it myself because no VALET !!! it was a lady .. and was not nice
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Angel was amazing in communicating with you throughout your purchasing process. The Sales Department does not cancel Smart Insurance. Perhaps you are referring to the finance department? We do have Valets stationed in the service department that can offer assistance on putting plates onto your vehicle. We do not have valets stationed in the sales department. Thank you for purchasing with us. We appreciate your business!
Professional, courteous, and helpful.
Professional, courteous, and helpful. Appointments are easy to make. Work done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that your service visit was courteous, professional, and respectful of your time. We appreciate your business! Thank you for servicing with us!