Reviews
Every was as it should be
There was no back and forth sales pitch, we went in knowing what we wanted to pay, and they went even above and beyond. Thanks to Noah and everyone that were hand on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
First KIA
Personal connection. Sid Khan Salesperson, did a great job keeping InTouch finding me the K5 I wanted. TOP NOTCH !! My 4th vehicle from First KIA !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service
Everyone involved in the process of paying off my lease and getting me the best interest rate for paying the amount still due on the car was great. Kudos to Chris, Sid, and Henry for their friendliness, professionalism and making it so easy. Excellent dealership with wonderful personnel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
great service and comfortable waiting area
employees are friendly, they explain what is to be done clearly and complete work quickly. Waiting room is comfortable and they have snacks and drinks available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Kia Niro Purchase
Jessie initially showed me the selection of cars available. He was knowledgeable and friendly. On the day I purchased the car he spent hours showing me all the features and then even offered to drive with me to the rental car company to return my rental car. Jesse went well above and beyond the typical customer service. Johnny's excellent customer service made my experience top notch. He was friendly and handled the transaction with professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Service Department
Yang is very thorough when working with a client. He has been serving my Kia along time, and takes the time to explain and ask if I have any questions. Being in the service business my self I really appreciate it.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Helpful and personable sales person
Jesse was down to earth which made it easy to talk with him without feeling I was being manipulated. He came across as honest and nice, unlike what I've encountered elsewhere.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Happy Telluride Owner
I truly enjoyed working with Sid Khan. From my first conversation he was pleasant, respectful, responsive and he seemed to work very hard to ensure I had a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
I've been bringing my car here for a few years now and...
I've been bringing my car here for a few years now and have always had great service. My last visit here was quicker than expected which meant that I could go on with the rest of my day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Taylor took care of everything, he was great, my daughter...
Taylor took care of everything, he was great, my daughter lives there in Ca and I retired in Colorado, he kept me updated and touched base with me frequently
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005