Reviews
Great experience start to finish.
Great experience start to finish. Shawn was extremely helpful and made the car shopping experience a breeze.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sean, sounds like you had a great visit at Lithia Chrysler Jeep Dodge of Great Falls from start to finish, which makes us very happy! We are glad to learn that you had a stress-free, easy experience with our Sales Department. If we can assist with any further automotive needs, please reach out to us here at Lithia Chrysler Jeep Dodge of Great Falls.
Excellent buying experience.
Excellent buying experience. Shawn Larson was my salesman and Mitch took car of financing. Everyone was very professional, friendly and helpful. I bought the truck of my dreams! Go see Lithia in Great Falls! You will not regret it!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave this amazing review. It is so great to know our Sales team provided you with an excellent buying experience. Professional, friendly, and helpful assistance is always valued here at Lithia Chrysler Jeep Dodge of Great Falls. We hope to see you here again in the future. Congrats on your new truck!
I was traveling and my transfer case broke.
I was traveling and my transfer case broke. The service department got the part over night and put in the next day. Very helpful great service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing makes us happier than to see that our team at Lithia Chrysler Jeep Dodge of Great Falls provided you with a highly-rated experience by ordering the part needed for your transfer case and installing it the next day. Helpful and timely service is a big priority for us. If we can be of any further assistance, please feel free to reach out to us.
Truly the Best Dealership
Everytime I bring any of my vehicles for Service, I get the best care. The service Advisor Gaylene is so understanding. I am a very picky and fussy customer about my Hellcat, she does what she can to take care of my car. No other Dealership I've been to in the past never treated me this great! My salesman Shawn L. Truly does over and above for us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ardell, thank you for taking the time to leave a positive rating and review for us at Lithia Chrysler Jeep Dodge of Great Falls. We are happy our Service Team was able to assist you with such outstanding service for your vehicle. We thank you for your business.
I have bought both cars and rams from them with lifetime
I have bought both cars and rams from them with lifetime oil changes and every time I go there for service they get better and better. Service is fast, friendly and very welcoming. I would recommend everyone to try them out. I will always buy my new vehicles from them.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and review. We are happy our Service Team at Lithia Chrysler Jeep Dodge of Great Falls was both friendly and welcoming while assisting with your oil changes. We thank you for your recommendation.
Clean, friendly, prompt, caring, positive, helpful,
Clean, friendly, prompt, caring, positive, helpful, cooperative, kind, thoughtful, patient, purposeful, busy,popular, busy,informative
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and 5-star review. It's great to hear our team was caring. helpful, patient, and friendly during your visit. We want all of our customers to have an excellent guest experience. Should you need anything else, please let us at Lithia Chrysler Jeep Dodge of Great Falls know.
Got me in on 3 day notice and had me out in 4 hours!
Got me in on 3 day notice and had me out in 4 hours! Excellent
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Lithia Chrysler Jeep Dodge of Great Falls for all of your automotive needs. We thank you for your business.
My experience was a positive one after getting a wrong
My experience was a positive one after getting a wrong kind of car than I wanted. Jam assisted me in getting into the kind of car I wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Lithia Chrysler Jeep Dodge of Great Falls wants to thank you for your great review and feedback. It is nice to read that our Sales Team was able to get you into the vehicle you were interested in, and we're glad your recent visit was positive. We are more than happy to assist you.
Warranty work
My truck was there for warranty work and safety recall work there was poor communication with regards to the work to be been and when the replacement part arrived there was still delay in getting it done then the safety recall wasn’t even addressed should have fixed the recall with the replacement parts by recall
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kurt, Our Service Team here at Lithia Chrysler Jeep Dodge of Great Falls has received your feedback and the opportunity to discuss the recall and warranty needs for your truck would be greatly appreciated. Please reach out so we can have a conversation about your review. Thank you, Brian Belderrain General Manager Bbelderrain@lithia.com
Full explanation of service and no time wasted with quick
Full explanation of service and no time wasted with quick turnaround! Will keep going here.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic 5-star review. We are delighted to learn that you had a knowledgeable and helpful experience with our Service Department. Please don't hesitate to reach out if there's anything more we can do for you here at Lithia Chrysler Jeep Dodge of Great Falls.