My Auto Inc

I trust Andy. He is a very straight to the point and honest man. Some overly sensitive people mistake that for being "rude". But the fact is, there was no ambiguity, and that translates into confidence with a used car purchase. I recommend working with him if he's got a car you like. Here's my experience: Over 4 months ago in August, I bought a 2016 Ford Transit from him/My Auto Inc. I live in North Carolina and we did the whole process by mail and phone. The listing popped up on CarGurus and I called him immediately. I knew it was a fair price after watching that specific market very closely for about 5 months, but of course I inquired if he had room to negotiate in the price. He plainly told me that the price was firm to keep sales simple and I couldn't argue with that. There was no slimy salesmen talk. He provided me a comprehensive background on the vehicle history and I paid and independent car inspector to check the car on my behalf. (Excellent peace of mind by the way, I wont buy another car without it) Everything checked out and there were no surprises. There were NO fees of any kind, and I paid all the taxes in person at my NC DMV. Since I was out of state and I knew the van would sell quickly at that price I agreed to a $1000 deposit/down payment until the rest of the arrangements could be made. This was done by bank to bank wire transfer, which was fully secure. After that, my full bank loan was arranged and Andy Next-Day mailed me all the documents i needed to register the car at my local NC DMV, so that I could have plates in hand to drive the car back home from Long Island, NY. I flew up there and drove it back and everything went perfectly. Here is the part where I knew I owed him a good review. When I picked up the car he only had one key for it, which is not unusual. But on his own, he told me that he would ask the fleet that he received the van from if they still had a second key, go get it on his next visit there (an hour away), and personally mail it to me. "That was nice", I thought, but I didnt actually expect it to happen. The sale was final, he had my money, I live 13 hours away, and there was no way I could hold him accountable. There was no incentive besides doing the right thing, and he did it. I received the key a few weeks later without any follow up; a value of several hundred dollars to me. Fast forward to today in December, and my DMV sends me a letter saying they need a new, different, notorized Bill Of Sale from the dealer (My Auto Inc) in order to issue me a NC title. (The car was successfully registered in Aug and Ive been using it lawfully since). So I have to call Andy back and ask him to do additonal paperwork and send it to me. And he did not hesitate to help at no cost. Again, with the sale final and me being 5 states away, he could have ignored me to fend for myself. But because it was the right thing to do, he helped me out. And I think it is worth noting that because of laziness, it wasnt until after all of that I got on here to finally write him this review, which is so well deserved. So it wasn't like he had to bribe me with assistance to write a favorable rating. I really appreciate all his work. Thanks Andy.

Great selection, quality, price range & customer service! How can you beat that?! This us our 2nd purchase from My Auto Inc & working with Andy (owner). We came back for a reason, he sells used vehicles that not only work great, but are truly in mint condition. The price range is really economical, that at the end of the day, it’s hard to believe what a truly great purchase you’ve made! He listens to what your needs are, doesn’t rush or pressure you to make a purchase either. Andy is a true professional & dedicated to satisfying your needs! Totally & highly recommend going to him, you’ll be glad you did!

I don’t want to give this guy 1 star but cannot submit review with at least 1 star He’s been in business a long time and there is NO way he didn’t know he sold me a piece of xxxx car. Car needs thousands of dollars worth of work. Brought car to a jeep dealer that knows Andy’s business and can’t believe he is still ripping people off. When I brought car back for him to fix it and I brought it back home, he called to say one of his workers left his beach chair in the car and can he have it back! So you tell me that there isn’t shady xxxx going on there. Stay clear away from this place. He’s a xxxxxxx.

I should have believed the negative reviews that warned about this place. I called ahead of time and then drove 1 and 1/2 hrs to see the car. I was greeted by a nice salesman who showed me to the car and told me to go ahead and run it through its paces. I started the car and a basic 20 point inspection. I then gently accelerated the car while in the park to check for blue smoke ie oil burnoff. The dealership's owner came running out screaming "STOP, STOP you're gonna blow the engine". I explained to him it's necessary to check for smooth RPM acceleration and proper release on the gas paddle. He exclaimed that he "knows cars and you cant rev an engine or it will blow." I again attempted to explain that the car had a 5.7L V8 and was more than capable of handling the reviving. It was clear at this point that he was trying to hide an engine or transmission issue and so I left. If you need a car, go elsewhere.

the worst dealership in Long island ...check all the reviews Yelp BBB etc etc...been scaming people for 33 years... Abdoliah Rahimzadeh...is rude and like to yell.

Customer Service is Horrible,!!! Inhospitable and dismissive, Don't waste your time and money! Save yourself the headache and find similar vehicles at a location where you and your dollars are appreciated!!

Bought my 2007 Jeep from Andy. Site un-seen, and had it shipped to Wisconsin. Andy was very honest, courteous, and helpful and accurate! in describing the great condition of the vehicle. I looked all over the country for this particular model. After all was said, and done. His was in the best condition. And the best deal as far as price. I even asked Andy about his opinion of two jeeps from other dealers, I was looking at. His opinion was very honest. And when I looked further into those other two, I found out, he was right. And they weren't such a deal after all.😅 He is the only place, I need to go to now, to get the Jeeps, I love.

I bought a nice jeep for a good price here. I had one issue, and Andy has been extremely helpful. I would buy from him again.

a very joyful experience, thank you for being straight forward. i was getting sick to my stomach with all game other dealers play. I felt comfortable from the first moment I pulled to your dealership and I am grateful for your honesty. I am really enjoying the explorer you sold me.

My name is Alex. I bought a ford explorer from Andy and after 2 months my front left wheel bearing went 😞. Sooo i called My Auto Inc. because i was upset it happened only 2 months after buying the car. I was just expecting to get more frustrated but it was the complete opposite!! Andy was understanding and accepting of how I felt about the whole situation and without hesitation he offered to fix the wheel bearing if i brought the car there. I didnt have a warranty but he offering to fix the car anyway was a really nice gesture! Now thats customer service!! Most business can care less once they are paid but My Auto Inc. Did what most other companies wouldnt do, THE RIGHT THING!! and to top it off not only did ge fix my wheel bearing but he also offered to change my front breaks because they were a little on the low side for the same discount price he gets it. So i only paid for the parts and not the labor!! I highly reccomend doing business with these guys! They are honest amd respect us hard working people! Thank you My Auto Inc!!