Power Kia

The best car buying experience I've ever had! Friendly, knowledgeable, non-pressuring, and professional; I could not be more impressed. Tyler and his team, plus Jose and Ulises, our salesmen, were all amazing. For all your car buying needs I would definitely recommend Power Kia. We'll be back for our next vehicle for sure.

On my visit to Power KIA, service was quick and thorough. The waiting area was clean and plenty of snacks while you wait. Review of complete services and vehicle washed before I left. Excellent service!

I purchased my first car 59 years ago and have purchased many more through the years. Our experience dealing with Sami was professional, polite and overall a very pleasant experience. There was not a lot of back and forth, we felt we received a good deal on the vehicle we purchased and fair value for our trade in - and it was very close to the fastest deal we have ever made. As we were leaving (in our new car) my wife actually said that she couldn't remember buying a new car with less stress.

Do not buy a Kia if you have to serviced at Power Kia. The serviced department has really gone downhill. They created a problem with my car and told me I had to pay for it to be towed into their shop eventhough it was THEIR fault. It has gotten horrible!! I can't wait for my car to reach a 100k so I can get anything else but a Kia.

Great experience with Jeramey and Carlos yesterday. They made the car buying (Kia EV6GT) process painless and were both efficient, professional, and very personable. We give them 🚗🚗🚗🚗🚗.

I am disgusted by the "service" I received at Power KIA. They offered me 3000$ for my trade in of a car that they would sell for 13K. I have bought and sold over 37 cars in the past 20 years and never had such a horrible experience (most of this was private sellers/buyers and not dealerships). I know as a women it may seem as I know nothing about selling or buying a car but I do. I have 2 offers for a truck I'm selling for 3.5K less than I bought if for 10 years ago. Purchased for 31K and selling 27.5K. After offering me 3K, they saw my reaction and in 137 seconds (I timed them) doubled it to 6K. There was no way i would do business with them at that point. After the 6K offer I began to leave and some higher up guy came out to tell me "I don't know the market for used cars". Rather than letting me leave, visibly done with any interaction he continued and then asked if I was "going to talk or be rude". I knew what a 2013 VW Jetta TDI (with one issue I will have fixed for $250) that has under 100K on it is worth both for private and trade-in value before I walked in. They took one look at me and treated me like an idiot. This occurred at 12:45pm today. I have since been to 2 dealerships, and consulted one auto broker I use when I don't have time to make the deal myself. Their starting price was on average 8.8K and I got one up to 9.95K with very little work. I don't know much about cars themselves. You really don't need to especially when buying when you have people around you that do. To me they are just money and transportation. I do, however, know how to sell and buy them, and I have never received this kind of treatment. It was good for my pocket book because I will sell private and make far more. I was just testing the waters to see the deal they could do. They are the worst in the Mid-Valley by far. Also of note. One of the first things I do when I walk into a dealership is count the number of women working at the time I enter. Rarely do I see a dealership that has zero women working there as a dealer. There could have been a women in the back, but the only one I saw was the young women at the desk, looking at her phone so closely I had to get her attention for help (I'm a teacher as my full time job so I'm used to that:) I can imagine with the way I was treated women likely are not welcome or remain employed there long. With that said the actual dealers I worked with were very good. It is their bosses, the back room dealers, that are to blame 100%. I was appalled by their treatment of me, and then called rude when I was clearly trying to leave, and told them I was done speaking with them. It is also VERY rude to blatantly rip a person off. Since I negotiate all the sales and purchases of my family on both sides (all of which live in the Mid-Valley) I look forward to doing business anywhere but but a POWER dealership. I had heard from many in Salem not to go to a POWER dealership. But I want a KIA purchased by Sunday. Go anywhere else!

Salesman was very knowledgeable and did not push us into purchasing. We Would definitely recommend power Kia to anyone looking for a new or used car.

Rafael, as always great experience with our purchase of my girlfriends new car. We had a slight hiccups but as always very professional we left happy as always. Can’t wait to go back and get my telluride ☺️

My goal was to comparison shop specific models from specific brands, without making a decision that same day. Power Kia was my 3rd dealer visit. They had more models in stock that I could test drive right there than the 2 other brands that I visited. No appointment needed to get a test drive! They had more details about other models & options that were already in transit from factory to Power Kia dealer than the other brands. No pressure regarding trade in, and no haggling. I took my time to read through small print on nearly every page before signing. NO PRESSURE from the sales person nor financing specialist for me to move faster. Every question I had was promptly answered. I never expected to drive home a new vehicle the same day. Two weeks since I bought it, and NO REGRETS from my experience with Power Kia. I received a few phone calls & emails asking me if I had any questions or problems as follow ups. Solomon (sales person) and Jose (financing specialist) were professional at every step, offering me refreshments and NO PRESSURE! I used their Credit Union Dealer Lending relationship and secured a low rate of 3.99% for 60 months -- one of the lowest interest rates in the nation (I did my own competitive loan pricing comparisons before I visited dealerships that weekend and all of my credit scores are 800+). And they got the financing from a reputable local credit union!

I’ve never taken my car into a dealership before and I bought my 2018 kia optima horizon blue. Well the customer service wasn’t the best and when I got my car back after they said it’s been washed it wasn’t washed. Then I bring them back and they wash it well it can back with scratches all over it. Well after about a week of constant calling and leaving my info no word back. Just told they are too busy. Well finally I get an appointment to think the issue will be resolved. Didn’t end up that way I got my vehicle with chips in it and they only say i don’t know how it would’ve happened even though I have before pictures of what it looked like and still nothing. Not please with this dealership at all.