Duval Ford

I’ve been doing business with Duval Ford for years and never had any issues. This particular service I had to have my batteries replaced in my truck. They got me in and out in about an hour. Will did a great job helping me out.

From sales, finance, and service. Duval Ford has been my automotive dealership for almost a decade. I recommend them to anyone looking for great services.

Great service and awesome associates. My wait was minimal and everything was done perfectly. I love that they explained everything to me and even had a car wash. Thank you.

Great service advisor Allan. He gave me good advice for my truck and my tires service was free, free. Thanks Allan

They worked us in for an oil change as we were heading on a trip the next day. My wife brought it in and it was ready in no time!

Great experience shopping with Jonathan Barber! He answered all our questions and took the time with us we needed for the purchase of our new F250. This is the second truck we have purchased at Duval Ford over the years and we will continue to go there for our vehicle needs!

Worst service ever! Don't think because you have an appointment they plan to look at your car. No, that only means they will check in your car. I brought my car and they didn't even look at it on the day I brought it in for service. Richard Jordan, Service Mgr., wouldn't even reply to my numerous correspondence on what they did for my car. Too many problems to list and explain my situation. My advise is to find a different dealership in the area. They do have loads of employees, so staffing is not there problem. They didn't even fix the problem!

Great personal service! Our person Ashley was very responsive to our issues and got them all taken care of.

Stopped in to check out a used car I had seen online. The entire experience was 5 star worthy. Donald introduced himself and took us right to the vehicle. He answered all questions and was very knowledgeable about it, despite the fact that it is not a Ford. We returned to purchase the vehicle later that day, with all of the details worked out by text. - LOVED THAT. When we noticed a slight cosmetic issue on the front bumper, Donald had his sales manager check it out and with no hesitation he agreed to put in writing that it would be repaired at our convenience. Finance depart was able to beat our credit union's interest rate, and unlike other dealerships, this part (financing) of the process was pleasant and easy. We especially appreciated the NO pressure experience every step of the way. And when I returned a week later to have the repairs taken care of, Donald had a very nice loaner waiting for me. I consider this top-notch service. I am extremely pleased with Duval Ford.

service was excellent and I appreciated the complimentary valet service my first experience was average.