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Duval Ford

(3,008 reviews)
Visit Duval Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 482-0716 (888) 482-0716
Used (866) 520-6628 (866) 520-6628
Service (833) 547-5651 (833) 547-5651

Reviews

(3,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Ford from DealerRater.

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Phenomenal experience.

Phenomenal experience. Hands down the best service we have had with any of our fleet vehicles in years! Thank you Duval Ford.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you bdalhover for partnering with Duval Ford for all your fleet vehicle needs.

I had a great experience with Duval Ford while buying a

I had a great experience with Duval Ford while buying a car from out of state. Leighton and Rick were professional and helpful. They also set up a ride to pick me up from the airport. Highly recommend them!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Our pleasure to provide a memory car buying experience Jstarling8989. Duval Ford makes it real fair, real fast and real friendly.

I tried three other dealerahips before Duval Ford and

I tried three other dealerahips before Duval Ford and they were a nightmare. At Duval Ford every step was smooth with 100% transparency. Start to finish 5 stars

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you Trisha for the 5 star start to finish review for Duval Ford. Always love to hear we beat out the competitors.

Mike Hoffman was great.

Mike Hoffman was great. Very professional, and he called me to let me know he was near before he arrived. Extremely happy with the service. As the old classic "Spinal Tap" line goes: "It goes to 11..." Thank you!

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  • Overall experience 5.0
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Dealer response

Sounds like an 11 for your recent Duval Ford Mobile Service experience. Thanks mal33 for sharing your feedback.

Service writer was very professional and courteous.

Service writer was very professional and courteous. Showed genuine for me and promptly completed service on my truck. great job!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

The Duval Service First promise includes clear communications and great time management. Thanks Charles for the 5 star recognition.

I had a completely stress free experience with the expert

I had a completely stress free experience with the expert sales staff at Duval Ford. Steve was great and his product knowledge was very impressive.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you Aelhope for the 5 star feedback for your recent car buying experience with Steve and Duval Ford on Cassat Avenue.

My experience was very good.

My experience was very good. They found the exact vehicle that I was looking for.

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  • Overall experience 5.0
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Dealer response

The Duval Ford Sales team strive every day to reach 100% customer satisfaction. Thanks frederick.di for the 5 stars.

Steve was a tremendous help.

Steve was a tremendous help. Very respectful and knowledgeable. I highly recommend working with Steve and Duvall Ford!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you Mattv0808 for your 5 star recognition for our customer service at Duval Ford on Cassat Avenue.

I Love my new Mustang!

I Love my new Mustang! Kevin was the best salesperson! Thank you very much! Nancy Cregg

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Know you will enjoy your Ford Mustang nancycregg1305. Duval Ford appreciates your 5 star feedback for Kevin and our entire sales team.

Always get great service.

Always get great service. They always make sure you’re happy with your service. Jace and Will did a great Job of making me feel at home.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Duval Ford strives for 100% customer satisfaction with every visit. Thanks Tim for the 5 star recognition.