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Duval Ford

(3,008 reviews)
Visit Duval Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 482-0716 (888) 482-0716
Used (866) 520-6628 (866) 520-6628
Service (833) 547-5651 (833) 547-5651

Reviews

(3,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Ford from DealerRater.

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The oil leak observed at my previous maintainance visit

The oil leak observed at my previous maintainance visit was diagnosed as more of an ooze. The service technician told the service advisor that there is no major problem right now. They suggested we just monitor it right now instead of spending $3,000 on the repair. Since I already approved the repair, there was nothing stopping Duval Ford from performing it, except for their integrity. I truly appreciate them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your mention of our integrity in your 5 star experience with our service department. Thank you Jsvwhm.

Great Service!

Great Service! Nice people. Would recommend this ford dealer to another looking or serving a ford

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  • Overall experience 5.0
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Dealer response

Thank you ericgaiser73 for the 5 star recommendation on your recent service visit with Duval Ford on Cassat Avenue.

Mobile service technicians provided great professional

Mobile service technicians provided great professional service. They were on time and did amazing work.

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  • Overall experience 4.0
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Dealer response

Duval Ford is pleased to provide our Mobile Service program, we come to you at home or work. Thanks stevewilford78 for the recognition.

Very professional and easy to work with!

Very professional and easy to work with! I would definitely purchase a vehicle from Duval Ford again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Duval Ford makes car buying real fair, real fast and real friendly. Thanks John for sharing your 5 star experience.

Kathleen and Garrett made the transaction very easy.

Kathleen and Garrett made the transaction very easy. They both communicated extremely well and by the time I showed up at the dealership, it was very easy. Extremely happy with my car and the experience!

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  • Overall experience 5.0
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Dealer response

Always great to hear that you worked your deal from the comfort of your home. Thanks mmajesky76 for the 5 star recognition for Kathleen, Garrett and the entire Duval Ford sales team.

Jordan & Jason Were Terrific!

Jordan & Jason Were Terrific!! Both Were Up Front & Great With Communication!! They Made The Experience Easy!! I Will Bw Buying From Them Again In The Future!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Brantellis for the 5 star shoutout for your recent car buying experience with Jordan, Jason and the entire Duval Ford sales team.

service was timely and efficient.

service was timely and efficient. I was completely satisfied until you deemed it necessary for me write a comment with the rating.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Never a requitement, always appreciated. Thanks randell.baker for the 5 star rating for Duval Ford.

Jonathon Barber and all that were involved in the

Jonathon Barber and all that were involved in the purchase of my F350 were awesome!!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thanks Sheriff for the 5 star recognition for Jonathan and your truck purchase experience at Duval Ford. Enjoy your Ford F-350!

Overall good experience.

Overall good experience. Knowledgable sales staff and very friendly. I had no issues while at dealership, with my trade(s), or with taking delivery of the truck!

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  • Overall experience 5.0
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Dealer response

Thanks mmason717 for sharing your 5 star experience from trade-in to delivery with Chief at Duval Ford.

Very friendly environment and no pressure on sales.

Very friendly environment and no pressure on sales. This makes the experience wwll worth it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your 5 star feedback Gailevans. We make car buying real fair, real fast and real friendly.