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Duval Ford

(2,963 reviews)
Visit Duval Ford
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 482-0716 (888) 482-0716
Used (866) 520-6628 (866) 520-6628
Service (833) 547-5651 (833) 547-5651

Reviews

(2,963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Ford from DealerRater.

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Thank you for treating us teachers at Clay Hill Elem.

Thank you for treating us teachers at Clay Hill Elem. to an oil change in January! It was so thoughtful and appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My 2019 Ford Explorer Limited has a water leak in the

My 2019 Ford Explorer Limited has a water leak in the roof. I booked a appt. for them to evaluate thru Geico. I showed up for my service/evaluation appt; I was met and told that it was my windshield without them even looking or anything. I was told that was the only place it could leak. Take it now, I remained in my car the whole five or so minutes I was there. The next morning, I got a text telling me I had missed my appt. and to reschedule..... wow... hmmmmm... This was the worst experience..........

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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I’ve been a customer for years and I have always enjoyed

I’ve been a customer for years and I have always enjoyed and appreciated the service and support from Duval Ford.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks Drew for your continued business with Duval Ford and your 5 star support for Jeff and our entire service team.

Great, friendly people and excellent service done as

Great, friendly people and excellent service done as promised. They keep you updated on any issues and options to repair.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Duval Ford offers a multi-point inspection with each service visit to keep you informed on the health of your vehicle for current and future repairs. Thanks RPM200 for the 5 star recognition.

Completed a new vehicle purchase agreement with Duval

Completed a new vehicle purchase agreement with Duval Ford and have been very pleased with the service provided.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Duval Ford thanks you keithbritchie for the 5 star feedback with your recent new vehicle purchase. Our team strives for 100% customer satisfaction every day.

The service I received was excellent.

The service I received was excellent. The mobile team arrived and promptly changed my oil, as well as topping off my fluids. I would highly recommend Duval Ford.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great to hear you took advantage of the Duval Ford Mobile Service option. We come to you at home or work to complete routine maintenance services at no additional cost. Thanks Laura for the 5 stars.

Everything went as expected.

Everything went as expected. Very smooth process. I would recommend Duval Ford to anyone considering buying a new Ford vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks mattm for your 5 star recommendation for Duval Ford. We make car buying real fair, real fast and real friendly.

It was great to have Duval Ford come to me for an oil

It was great to have Duval Ford come to me for an oil change! What a time saver!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Duval Ford is excited to offer our Mobile Service team to come to you for routine maintenance and repairs. Thanks Linda for sharing your 5 star experience.

I was so pleased to have Duval Ford come out to my school

I was so pleased to have Duval Ford come out to my school and offer oil change services at work. It saved me so much time on an already busy schedule. The team was quick and efficient. Everything seems just fine with my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Duval Ford is honored to provide our Mobile Service option to all the great teachers in our area. Thanks Barbara for the 5 stars.

The mobile service was excellent.

The mobile service was excellent. Great value, on time, courteous, and managed some nasty weather with a positive attitude. Will use this service again!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Duval Ford thanks you Tiffany for the 5 star recognition for your recent Mobile Service experience. We come to you for a quick and easy process.