Skip to main content

AutoNation Ford Wolfchase

(1,648 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

Want to share your experience with this dealership?

Write a review

No Title

Lee Gault friendly and helpful in explaining. All staff is friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Wolfchase! Feel free to stop by if you ever need any more help.

Service Survey - Bartlett, TN

Lee in the service department at AutoNation Ford in Bartlett was very courteous, professional and helpful. He is now my new service partner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Janet, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Wolfchase! Drive safe, and we'll see you on the road.

Great Service

Great Service provided to me by AutoNation and MY SERVICE ADVISOR ?? GARY?? I made an appointment online, pulled up and was immediately was helped by staff. Once in they took my info and within an hour I was ready to go. They went over my vehicle inspection with me and recommended some services I should get in the future which was nice. Great Service Great People

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Antorrious, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Ford Escape 2020

Good experience, very professional staff, they gave me the opportunity to test drive and get a feel for the cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Nicholas! Thank you so much for being one of our valued guests and we look forward to your next visit!

MKS Lincoln ,black sedan

Excellent service ,was,finished in two days. Mr. Lee is excellent service person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Robert! Don't hesitate to call us if you ever need anything. Be safe on the road!

Customer

Levi Gault is the best service advisor ever! He makes shire that all my concerns and car needs are efficiently taken care of in a timely manner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Deborah, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

Great service

Great service the sales team was honest and straight to the point , my salesman Gary did an outstanding job the best car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Gregory! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great Customer Service

They went above and beyond to help me and to make sure everything was done right! I am very pleased with the customer service I received! I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Randle, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service and recall

Even in such an unsure and unsafe time as this , I felt as and treated professionally. Ed knew what to do and kept me informed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Chad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service

Great service, on time and exactly as expected. No problems. Barbara was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Wayne, thank you for your kind review; we are happy to pass along your comments to Barbara here at AutoNation Ford Lincoln Wolfchase! Thank you so much for being one of our valued guests and we look forward to your next visit!