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AutoNation Ford Wolfchase

(1,648 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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Warranty work

Excellent service always . Your team is always helpful and friendly. Great workmanship, knowledgeable mechanics

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Dennis! If you ever need help, just give us a call. Happy motoring!

Service in my F250

Outstanding service on my F250 recalls. Friendly people at service counter and work was done much faster than I was expecting

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Edward! Don't hesitate to call us if you ever need anything. Be safe on the road!

Awesome

Nick Rowell and Tony Fowler are great assets to the dealership I love doing business with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jack, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

WORST EXPERIENCE in my LIFE

After let them know for more than 3 times in about one year period of time about the HIGH OIL consumption problem on this truck 2018 F150, went there and the service manager just said, " please continue checking the oil level, is all we can do, sorry". Between Ford representative and Auto Nation played a game with me to avoid the buyback process I'm requesting. I'm tired to have rude conversations with Autonation Service and General Managers and with Ford representative too. Shame on them that are only to take my money for their benefit and not taking any responsability over a defective product they sold to me for a good amount of money. What to do?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Oscar, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Great service!

I am very pleased with the service that I received. Ed Stacks is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We're glad to hear Ed delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Customer Service

I was in for repairs and inquired about extended warranty and left with a new car. Moses and Tiffaney were great and I will advise my friends and family to seek them both for car purchasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Teresa, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

07 Ford Ranger

When I took my vehicle in, they gave me an estimate and when the job was finished it was a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Service

my Service writer was not working the day I had my vehicle serviced. I met Lee who made sure my vehicle was taken care of. He keep me informed doing the whole service process. I am impressed with the training of your personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! If you need more help, our team is available to talk -- safe travels!

Service job

Work was done quickly and properly Service writer was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Monte! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Wolfchase ford

Excellent service. Oil change brake flush and fuel injectors cleaned in an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Daniel, we are so happy to read such a great review about AutoNation Ford Lincoln Wolfchase! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!