Reviews
Mr. Josh Thomas
Hershey Motors did a great job meeting with us, showing the vehicle and answering any questions we had. After test driving the vehicle they were able to provide us with a quick turn around on the vehicle. They provided us with friendly service and I would rcommed this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Josh! We appreciate you taking the time to leave a review and wish you the best of luck in your new vehicle!
Phenomenal Buying Experience
Phenomenal Buying Experience My wife and I recently purchased a 2005 Jeep Grand Cherokee Limited from Hershey Motors. We consider this purchase one of the best car buying experiences we have ever had. Our salesman, Rod Wilkes, was superb, low pressure, and extremely helpful in answering question we had. Rod was instrumental in helping us make our decision to buy vehicle We did. Many Thanks to Rod, and the Hershey Motors team. Mike and Bobbie, Allentown, PA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael and Bobbie - thank you so much for the review! We're glad you had a great buying experience and appreciate the opportunity to be a part of it! Enjoy the Jeep!
Phenomenal Buying Experience
I recently purchased a 2005 Jeep Grand Cherokee from Hershey Motors. I consider the car buying experience my wife and I had as being the best we have ever had. Salesman Rod Wilkes was great to work with. Rod was low pressure, but very informative and instrumental in helping my wife and I make our purchase. The price they were asking for the vehicle we selected was competitive and fair. I would recommend Hershey Motors to my friends and neighbors. Thank You Rod, and thanks to the Hershey Motors Team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike and Bobbie - thank you so much for the review! We're glad you had a great buying experience and appreciate the opportunity to be a part of it! Enjoy your Jeep!
Superb transaction
I Recently dealt with Hershey Motors on an internet sale via cars.com. I was contacted by salesman John Balla who was polite and professional during the entire transaction. My trade-in was appraised and I was given a fair offer in about 30 seconds. I got no pressure from John or anyone else during the whole process. I was allowed to use the showroom computer for several documents, which expedited the process. I will never go to a "big" car dealership again. Thanks to Hershey Motors, specifically John Balla. Trust them with your business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the review! We always appreciate hearing from our customers and are happy to hear you had a great experience - enjoy your new vehicle!
Great Buying Experience
My husband and I purchased a truck earlier this week and couldn't be happier with the customer service, buying experience and trade in process. Our salesman was Mr. Balla who was very friendly, knowledgable and not pushy. We highly recommend Hershey Motors. Thank you!
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris & Ashley - Thank you so much for your lovely review! So happy to hear you had a good experience here at Hershey Motors and we look forward to working with you in the future!
My Purchase Experience
My daughter took me to Hershey Motors because she had purchased a vehicle there before. I have got to admit, it was a pleasant experience. My Salesman, Rod Wilkes was very nice, helpful in my buying experience for the beginning to the end. Buying a car can be very nerve racking, but he made it easy. Although I was still somewhat nervous. Enjoyed my experience there and would do it again. Thanks so much for all your help Rod Wilkes and the rest of the Hershey Motor Crew for making it such a pleasant experience. Brenda Davis
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brenda - Thank you so much for your lovely review! We are lucky to have such wonderful customers and are always happy to hear from you! We look forward to working with you in the future.
great experience
what a great experience my salesman john was very helpful and non pushy a pleasure to deal with!! will recommend john and this dealership to my friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sal b. - Thank you so much for your review! We are happy to hear you had a great experience and look forward to working with you (and your friends and family!) in the future!
Nice Sales lot
The salesman treated me with respect. He allowed me time to decide about the vehicle before buying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
To Chevyfan Thank you for your review. We are glad that we were able to help you find the right vehicle for you. If you have any questions feel free to always give us a call.
Horrible at Repairs/Acknowledgement
After helping my son to buy his first car which was a Mercedes Benz, about two months ago he has put four tires on due to dry rot. Has had the car in for several electrical issues that can't seem to be corrected. The latest is the transmission slips. After taking it in , my son was told their is nothing wrong with it. I drove the car down the driveway and noticed the slipping. We noticed this mildly when we purchased the car . It now jerks it's way around. It's unfortunate that these items are being overlooked. Maybe they will find something after the 3 month warranty is up. If you are not familiar with foreign cars you shouldn't have them on your lot. I will not recommend your place to anyone. Word of mouth is the best advertising.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am sorry to hear about your dissatisfaction with Hershey Motors. Here at Hershey, our goal is always to provide a positive and pleasant experience for our customers. If you have any questions or concerns to address about your new vehicle, please don't be hesitant to contact us.
Super nice people, honest and reasonable!
Went in this past Friday to look at a Mazda, called earlier in the day to schedule an appointment to look at the car. When I arrived, the car was very well detailed , and I was promptly greeted by Henry. Henry is a great guy, easy to talk to and seemed very honest. Told me everything he knew about the car, wasn't overbearing and I felt absolutely no pressure from him. Very very pleasant. We then went out on a little test drive, all went well. He was receptive to all of my comments and questions and was happy to do/answer anything I asked. Unfortunately ended up not coming to a deal, but regardless, I wanted to share my pleasant experience, and can tell this is a dealership I will keep in mind in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase