Reviews
extended warrenty
I bought chrysler minivan a year ago. When i went in look at a used van the salesman gave me a price which was in my budget. When i went back to buy it, it went up in price. Bought it any way my first mistake then took out powertrains warranty for extra $1380. I have had problem only twice with the car once the gear shifter cable broke with wasn't cover cost $300 and now valve cover gasket is leaking and its not cover $400. what good it a warranty if nothing is cover waste of money. for what it cost i could of paid for all my repairs and had extra pocket money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Michelle Wade is your Go To Gal!
As a woman buying a diesel truck, Michelle was extremely helpful. She was kind to deal with, took her time to explain the truck and it's workings. She even let us drive truck fairly far away to my mechanic so he could check it out. It checked out just fine. Michelle is the complete opposite of what you might think when dealing with a 'used car/truck salesperson'.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Satisfied Repeat Customer
Very friendly staff, just bought our second vehicle from the Parkesburg location. Their excellent service department has done all of our service and maintenance for several years. They have the best selection of vehicles to meet anyone's needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent Experience
i recently purchased a pickup truck at Hershey Motors in Parkersburg, PA. I was reluctant and very gaurded considering it was my first time shopping at a used car dealership. the staff put my mind at ease, they were all very friendly and personable as well as bending over backwards to ensure that i got exactly what i asked for. they do not shy away from a challenging sale and will ensure that you get what you came there for. its one thing to type up a review saying you'd recommend them. i have personally handed this dealerships card to 4 friends in 3 days. i was that satisfied with my experience. it also helps that i live local, and they were very pleased to help out.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Chevy owner
My husband recently purchased a used Chevy truck here and we had a great experience. He walked in with a trade in and a bottom line for his car note and walked out with exactly what he wanted. There was a slight issue with the speakers once he got it home, but they were very quick to schedule a maintenance appointment to remedy the issue. They also give you a repair shop coupon book for any future repairs or maintenance you'll have at their shop - pretty helpful! Tony was a great salesman and their financial team was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car sold with rusted brake lines
I am a little late with this review, but I have to get this out so no one else gets screwed over like I did. Back in July I bought a Grand Marquis from them and about 1 week later I notice that there was something wrong with the brakes. I took the car into the dealership and had the service dept take a look at my car. They replaced one brake line and said everything was good. Fast forward about 2 weeks later and my brakes give out on me while I am driving so I take it into another shop and they said the other brake lines were rusted out so bad they at car should have never been sold like that in the first place. What gets me though is how can they replace one brake line and not even tell me the other 3 were rusted out. This has showed me they don't care about the customers and only care about the all mighty dollar. Hershey motors risked me getting in an accident by not telling me about my brake lines. Which I don't understand because had they told me the other 3 needed to be replaced too. I would have had them all replaced. After all that's common sense, but Hershey motors don't have that. They just want the quick sell.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
First car in years
I went to Hershey Motors to look for a used car that would fit in my budget. I ended up buying a used Nissan Altima that was in great shape, very clean and super affordable. The sales staff were excellant and very capable, and willing to work with me on price. The srevice center was excellant also, and I received a lifetime free state inspection with my purchase, and coupons for future service. Great place to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hershey Mortors is Very Comfortable
I was in Hershey Motors to look around with no intentions of buying. i was looking for a specific car and nothing else. They had one on the lot that was a little more than i wanted to pay. i informed them of this and they were still very curtious and friendly. they allowed me to test drive the vehicle and appraised my current one. their appraisal was more than fair, and the worked with me on the price of the car. In the end i ended up trading in mine and buying a new one in the same day. I am very happy with Hershey Motors and i would highly recommend them to anyone looking for a vehicle or even if they are just window shopping. thanks again Hershey Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best deal great service
We were treated like family and we were very happy with the deal we got there compared with similiar cars we looked at at other locations. The salesman, after we got to know him surprised us with a cd in the car that he took the time to make just for us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
