Reviews
Great service Russell Burr is awesome
Russell Burr is awesome very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Cars and Friendly Staff!!
I have purchased my last two vehicles from Hershey Motors. I have always had great service, friendly staff, and great cars. I purchased a Ford Mustang and then a Ford Explorer. Very happy with my experience working with Dustin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Professional and friendly
I recently purchased two cars over the last year at Hershey Motors in Parkesburg, PA. I have found my sales person, Neil Powers, to be very courteous and professional. The management team was also willing to work with me to meet my buying needs. I have recently taken my latest purchase to their service department where I found their service manager Tony to be very professional and understanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Was recently looking for a good used car, and came across one at Hershey Motors (Parkesburg). Our sales rep and all the other staff were very friendly and informative. After looking at a few cars we made are decision and we were out the doors in no time. Thank you Hershey Motors for making our car shopping experience a great one!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We loved our expierence
My boyfriend and i needed to find a larger vehicle quickly we had in mind want we wanted but werent 100% sure. I went to Hershey Motors and within minutes was greeted on the lot by Jim McMichaels. I told him our needs and wants and was test driving the beautiful Denali we ended up purchasing about 5 mins after our conversation. Jim made the process extremly easy, had the car detailed the paperwork done and us out of the dealership within 2 hours. In addition to that he has reached out to us to make sure everything is working properly, and gone out of his way to ensure that we were satisfied. I have never had such an easy, satisfying expierence especially since we spent the entire saturday the day before at 4 different dealerships and could barely find somene to speak too. Jim listened to what we wanted and needed as well as what we could afford. He didnt try to push us into buying anything and made sure we were comfortable with the trade in value as well as the montlhy payments. I honestly was shocked at how easy he made the process and how much he listened to our needs and wants instead of trying to put us in something we didnt want or could not afford. The family atmosphere there is wonderful and i would highly suggest you stop bye and ask for Jim he will not dissapoint you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor Customer Service
Left the Parkesburg location very unhappy with the way I was treated. Seller was arrogant, pushy, and not knowledgable about the vehicle of interest. Every time I asked a question about the car, of which I had researched extensively, it seemed to go ignored. I felt like I knew more about the car than he did, and yet I was constantly being talked down to. From the start, I felt like my business was unwanted and that I was not being taken seriously. Quite frankly, it was insulting and unprofessional. I went there with the intent to buy that day. I will never take my business there again, or recommend them to anyone else.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
great service
I recently bought a Toyota corolla from Hershey motors. very friendly staff. i was very happy with the deal i got, and trading in my car. i was satisfied with my experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
I recently bought a 2010 Toyota corolla. The people were nice. The service was great. I got my car quick and the process was easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW 328i
Recently purchased an 07 BMW 328i. Personally love BMW's and this one appeared to be in good shape interior and exterior wise. The price was a god deal for the year and decent amount of miles. Hoping the 3 month/ 3,000 mile warranty will NOT be needed as i am approaching the deadline. All seems good so far and only time will tell. My personal salesman "Jimmy" was helpful and kept the process moving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
disapointed
Can't believe you sell cars that break down in two months after purchase and then make no effort to help a person who has a payment on the car for three years. Shame on you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase