Reviews
Bob Ruth Ford
Scheduling our inspection was simple and easy. My husband and I work opposite shifts and Bob Ruth Ford worked with me to find a time that suited both our schedules which was greatly appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Lori, thank you for your positive review for our Cars.com readers to read. We are pleased to know our service department could assist you and that you had a great experience. We hope to serve you again in the future! Have a great day. Best Regards, Bob Ruth Ford
Devin Traverso was awesome ;)
We came To the dealership & Devin Traverso was so helpful and nice :) He did a great job ...we love our suburban he sold us ...thanks Devin for all your help:) You're awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
I purchased my 04 Grand Cherokee last week and was definitely very happy with the whole process. Damien was by far the best car salesman I've met yet! He made the whole process very smooth and easy. He even picked me up at my house and brought me in to pick up my jeep, the whole experience was definitely a great one. I would recommend anybody looking for a car to go in and ask for Damien, very friendly guy, you won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Christopher, Thank you for sharing your feedback with our cars.com review readers. We hope you enjoy your Jeep for many years to come. Damian is one of our top product specialists and we value his efforts. Sincerely, Bob Ruth Ford
Outstanding!!
We never imagined we could be approved for a car. Bob Ruth Ford made it quick and easy! We could not be happier with the service we received from Damian and with the quality of the car we purchased. Damian answered all our questions and was not pushy at all, a big plus in my book. We love our Cruze! We love your dealership! We are telling everyone about our Deal in Dillsburg!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kim, Thank you for sharing your shopping experience with our cars.com review readers. We hope you enjoy your Chevy Cruze for a long time and we look forward to seeing you for your first free oil change! We look forward to assisting everyone you send our way. Sincerely, Bob Ruth Ford
Service
As always, the service was excellent - everyone was extremely helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning Lisa, We want to thank you for your positive review on our service department. Thank you for your business! Let us know if we can be of any additional assistance to you! Have a great day! Best Regards, Bob Ruth Ford
Mr. Dennis Jurick
The mechanic was very professional and keeping the van clean. And was very thorough with checking it out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Dennis! If there is anything else we can do to assist you, please let us know! Take care!
Works - oil change/tire rotation
Great to try this service. We usually do our own oil change but we thought we would give it a shoot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sherry, Thank you for your positive feedback for our Cars.com readers to see. We appreciate your post and are glad to hear you had a great experience. We hope to serve you in the future. Have a great day! Best Regards, Bob Ruth Ford
Cadillac xxx purchase.
Tim Rahnis assisted me in purchasing a new car. Tim is very professional, and told me everything that I needed to know, so there was no surprises. Everything that Tim mentioned about the vehicle, regarding work that needed to be done to pass MD State Inspection was true and accurate. I want to thank Bob Ruth Ford not only for their hospitality in making sure I was comfortable and welcomed, but assisting me in making a great purchase. As of today, car runs great, breaks and rotors have been replaced due to Tim Rahnis recommendation, and I haven't experienced any other surprises. Due to Tim's guidance, the vehicle has passed MD State Inspection. Thank you Bob Ruth Ford and especially Tim Rahnis for your customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Frederick, Thank you for sharing your shopping experience with our cars.com review readers. We're glad to hear that you enjoyed working with Tim. We're happy to have him on our staff. Sincerely, Bob Ruth Ford
Great Service
I recently purchased a 2016 Ford Focus Titanium from Bob Ruth Ford. I started shopping for cars close to home in York & had an awful customer service experience at the Ford dealership. I then looked at PA car inventory online and found what I wanted at Bob Ruth. It was worth the 45 minute drive. Dave Galaspy was absolutely wonderful. He was so friendly & cheerful throughout the car buying process. He answered all of my questions & provided status updates while others worked on paperwork. I was beyond thrilled with the service Dave provided. I will recommend Bob Ruth & Dave to anyone who is considering purchasing a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear GM, Thank you for sharing your shopping experience with our cars.com review readers. We're glad we could be of assistance during your vehicle search. We hope you enjoy your new Focus for many years to come. Sincerely, Bob Ruth Ford
Thank you
Cody Cooper is awesome. He was fast and efficient and I will def contact him when I'm ready to buy my next vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Tammy, Thank you for your positive feedback and for sharing it with our readers. Cody is wonderful and we are glad he was able to assist you in the best way possible. We strive to provide our customers with an atmosphere with no stress and with added enjoyment. Don't hesitate to let us know if we can be of any additional assistance to you. Thank you again and have a great day! Best Regards, Bob Ruth Ford