Reviews
AWESOME AS ALWAYS!
The service dept at Bob Ruth Ford is always friendly and fast! They always do a fantastic job! Thanks guys and gals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jason, Thank you for sharing your feedback with our cars.com review readers. We look forward to assisting you on your next service visit. Sincerely, Bob Ruth Ford
salesman c.m didn't seem to wanta sale
Sales man didn't seem to want my sale this week. I had to make many calls to him add he promised to call and never did. I ran paperwork needed to him and never a phone call back. I asked about getting a lower payment and that's where it stopped. I would've still bought the suv at the higher payment. But I will go else where.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you, Joy, for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that your experience with us was not great. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. If you would like, feel free to reach out to us at 717-432-9614 at your earliest convenience. You may ask to speak with Jason Koons. We value your business and understand we can always improve. We hope to speak with you soon and if there is anything we can do for you, please let us know. Thank you and have a great day! Best Regards, Bob Ruth Ford
Always great service.
Always great service on both our Toyota Prius's. Friendly staff and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Whitney. We appreciate your review and hope we can continue serving you for many years to come.
Great
We bought a 2016 Ford Fusion. It is a beautiful car and Ron is just great. The financing/credit staff is great. We were very surprised to get the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good afternoon Edward, Thank you for your positive feedback. We appreciate the time and effort you took in creating a response. We hope you fully enjoy your 2016 Fusion! Please let us know if we can further assist you with any needs you might have now or in the future. Thank you again! Have a wonderful day! Best Regards, Bob Ruth Ford
Outstanding Local Dealer
Ford F-150. My first choice would have been a Ranger, but that is no longer available. Jeff responded quickly and suggested the vehicle which we purchased. They were helpful with all the paperwork that accompanies a purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good afternoon Steve, Thank you for your positive feedback on our team and dealership. We appreciate your time and response and look forward to serving you in the future. If there is anything else we can do for you, please don't hesitate to let us know! We hope you are enjoying your vehicle! Have a great day! Best Regards, Bob Ruth Ford
Great services
The sale men and staff was excellent to work with. We will be returning for all are service needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello James, Thank you for your kind response about our staff and service department. We are grateful we were able to meet your needs! We are thrilled to hear your positive feedback and look forward to working with you in the future. Let us know if we can be of any additional assistance to you. Thank you and have a wonderful day! Best Regards, Bob Ruth Ford
Hunting for a used Fiesta
Quick and easy because we were able to come prepared due to information on your website.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mark, Thank you for sharing your feedback with our cars.com review readers. Here at Bob Ruth Ford, we try to make the purchase process as easy and hassle free as possible and we're glad we could assistance during your vehicle selection process. Sincerely, Bob Ruth Ford
Very Helpful
My Salesman at Bob Ruth Ford even helped provide transportation when getting a new bed liner installed in my new F150
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Daris, Thank you for sharing your feedback with our cars.com review readers. We hope you enjoy your new F-150! See you again when you stop in for your first free oil change in a few months. Sincerely, Bob Ruth Ford
Great people, eager to please and great service.
Once again my experience with the service department at Bob Ruth Ford was GREAT!! My service advisor, Donna, was awesome as usual and got me back in my truck in no time. As long as I own a Ford I won't go anywhere else for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Rodney, Thank you for sharing your feedback with our cars.com review readers. We look forward to seeing you again in the future. Sincerely, Bob Ruth Ford
sales & service great
Dave Staats gave me the deal I wanted and the Service team has been great! First purchase with Bob Ruth, it will nOr be my last.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car