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Bob Ruth Ford

(1,950 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Corey was our sales person. He was excellent. He did not quit until he found a car I would love with the payments I could afford. He was wonderful and I will recommend all of my friends and family to go there and see Corey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Susan, Thank you for sharing your shopping experience with our cars.com review readers. Glad to hear that you found a vehicle and payment that worked within your budget. We look forward to assisting you and anyone you send our way in the future. Sincerely, Bob Ruth Ford

Customer

all work was done in a timely manner... and with great quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Anthony, Thank you for sharing your service experience with our cars.com review readers. Glad everything was completed in a timely manner for you during your visit. Sincerely, Bob Ruth Ford

great staff and service

I purchased a 08 honda fit from Bob Ruth i saw their posting online and decided to check it out. Prior to seeing the vehicle i checked out what previous customers had to say, all were well around the 5 star mark (pages after pages)with excellent customer service. So i decided to give them a shot and take a look at the vehicle. My sales rep Scott has been real helpful throughout the transaction. He was genuinely respectful and knows how to treat customers well. Over all this is my 1st vehicle i ever purchased from a dealer (never purchased any of my vehicles at a dealer) and im very satisfied with the experience, i drove about 2hrs away to see the vehicle and i will say its worth the trip even if i had to drive back again to pick up my car that i left there. Very satisfied experience you have to come in to see for yourself! thanks again Bob Ruth and staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mark, Thank you for sharing your feedback about your shopping experience at our dealership with our cars.com review readers. We hope you enjoy your Honda Fit for many years to come. Sincerely, Bob Ruth Ford

Great service

They call me to let me know what my car need fix and good job thank u

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Connie, Thank you for sharing your service experience at our dealership with our cars.com review readers. Sincerely, Bob Ruth Ford

Salesperson was very good. Service dept horrible.

Our salesperson was very helpful. Facilities dated. Used cars there get only wash and vacuum, oil change and new wiper blades. Dipstick was frozen so they obviously didn't check oil level or left frozen dipstick in. Found 3" debris in cabin filter. Exhaust bent from previous rear collision undisclosed. They gave us 2 free oil changes but won't be using those!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello and thank you for your feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at 717-432-9614 at your earliest convenience and ask for Jason Koons so we can figure out what went wrong during our check-in period. We value your business and understand we can always improve so we hope to speak with you soon. Sincerely, Bob Ruth Ford

Good experience

Ron, my salesman, was very responsive and kept me up to date. They made financing the vehicle easy and we got a good percentage rate .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Joe, Thank you for sharing your feedback with our cars.com review readers. We're glad you are happy about your purchasing experience. Hopefully we can earn an extra star on your next visit. Sincerely, Bob Ruth Ford

Easygoing car shopping experience

Friendly, helpful people. Fast service and an overall easy going atmosphere to shop for a vehicle! Just bought my second vehicle from Bob Ruth Ford and won't be car shopping anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello William,Thank you for sharing your purchasing experience with our cars.com review readers. We're glad we could be of assistance to you once again. Sincerely, Bob Ruth Ford

Great service

State inspection and the works ( Oil change,tire rotation,etc.) in less in an hour. I'm happy....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Richard, Thank you for sharing your feedback with our cars.com review readers. We're glad we were able meet your expectations during your visit. Sincerely, Bob Ruth Ford

not applicable

Damian Ali, Sales Rep. - Personable, patient, answered all questions (If he didn't know answer, he checked with someone and quickly got back to me), not "pushy." Monica Penny, Handled legal papers - Excellent representative of business. Explained every detail regarding paperwork, also very personable. As I was a complete novice at purchasing my first brand new car, I couldn't have asked for two better people to guide me through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Tamea, Thank you for sharing your feedback with our cars.com review readers. We hope you enjoy your new Escape for many years to come. Sincerely, Bob Ruth Ford

Door Ajar

Took my Lincoln MKX to 2 other dealer for a door ajar problem with no results. Finally went to Bob Ruth Ford and they listened to what I said and fixed the door in just half a day. Fast and great results! They will be my first stop if I need anything ever again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Sandi, Thank you for sharing your feedback with our cars.com review readers. Glad to hear that our service department was able to help resolve your issue with your door. We look forward to assisting you in the future. Sincerely, Bob Ruth Ford