Reviews
Great service
All is good but please stop sending repeated and lenghty surveys
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephen, Thank you for sharing your feedback with our cars.com review readers. There should be an opt out link in the emails that will stop any future follow-up. If not, please let someone know at the dealership so we can honor your request to opt out. Sincerely, Bob Ruth Ford
Excellent Service!
As always, I was impressed by the friendly, courteous service I received when I brought my 2014 Explorer in. I wouldn't consider ever taking my vehicle anywhere else for service. I am 100% pleased and satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gloria, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
Clyde Flohr
Bob Ruth really proved to us they stand behind their vehicles. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Clyde, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
Great experience
This was a no hassle experience Ron my salesman was excellent and honest Definitely will share my experience with friends and family Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello William, Thank you for sharing your shopping experience at our dealership with our cars.com review readers. We look forward to assisting you, your friends & family in the future. Sincerely, Bob Ruth Ford
Great service
Service was great what more is there to say. I think you are pushing the envelope to have comments of at least 50 characters
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, Thank you for taking the time to provide feedback to our cars.com review readers. As cars.com is an independent web site we don't have any control over their website review process. We're happy we were able to provide you with a level of service you were happy with. Sincerely, Bob Ruth Ford
Great Experience
Always receive great service. Communication is clear and timely. I am confident my Ford is always in good condition after a service visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jed, Thank you for sharing your service experience with our cars.com review readers. Thank you allowing us the opportunity to earn your service business. Sincerely, Bob Ruth Ford
Great service and great people
George Myers and Steve and Scot were excellent in their working with me to purchase this new F150. The truck was cleaned and prepped to an excellent condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Charles, Thank you for sharing your feedback with our cars.com review readers. We're glad we could be of assistance during your vehicle search and that you're delighted with our sales process. Enjoy your F-150! Sincerely, Bob Ruth Ford
Great Experience
I was looking at used Superduty diesels and stopped in at Bob Ruth. I had previously bought two vehicles from George Meyers. The experience was great. He took his time to show me the vehicles they had on the lot. Then we started looking at special ordering one. He went over all the options and packages. It took some time but he was very helpful in making sure I ordered the exact truck I wanted. They were also great with researching all the rebates I qualified for. When I picked up my Truck he took the time to show me the truck and answer any questions I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Dan, Thank you for sharing your feedback with our cars.com review readers. We're glad we could get you exactly what you wanted in your truck. George is very thorough when delivering his vehicles. That is why he's one of our top consultants. Enjoy your new truck! Sincerely, Bob Ruth Ford
excellent experience.
The salesman was very helpful. He explained the vehicle and showed many of the features of the car. I will want this salesman if and when I am in the market to buy another vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Merle, Thank you for sharing your shopping experience with our cars.com review readers. We hope you enjoy your new Escape for many years to come. Make sure you say hello to George when you stop in for your first free oil change. We're sure he'll be glad to see you too. Sincerely, Bob Ruth Ford
Amazing experience!!! Couldn't ask for any better!
Rob and George did it again. This is the second car that I have leased with Bob Ruth Ford. This time, I didn't even have to "shop" for a car. I simply called and e-mailed Rob and George and together they came up with a car for me, sight unseen. Everything was handled swiftly and all I had to do was stop into the dealership, sign a few documents and drive away in my brand new Fusion. I'm so pleased with it, too. Couldn't have asked for a better experience!!! Now, it were only that easy to buy a darn cell phone (I dread shopping for those things). Thanks to the entire Bob Ruth team!! Excellence is the best word to describe the dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dennis, Thank you for sharing your shopping experience with our cars.com review readers. We do try to make buying a vehicle as easy as possible for our customers. We hope you enjoy your new ride! Sincerely, Bob Ruth Ford