Reviews
service
I already answered this. I was glad the service center looked at my car earlier than anticipated, and let me know that it was OK/safe to drive until the part comes in/ Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Barbara, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
Great Services and Excellent Car
The car is excellent and so was the service. The ace is the best that I have ever purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Wendy, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
2016 Ford Explorer Purchase
I purchased a 2016 Ford Explorer Sport and I love the car and the customer service at the dealership was wonderful!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Laura, Thank you for sharing your feedback with our cars.com review readers. Enjoy your new Explorer Sport! Sincerely, Bob Ruth Ford
2000 Focus
I can't praise your dealership enough. My car had cut off while driving and you understood how fearful I was to drive it. Amy immediately gave me the tow company number, Rob arranged a loaner for me and your service department fixed my car.AWESOME
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cherie, Thank you for sharing your feedback with our cars.com review readers. We're glad everything worked out for you and that service did another awesome job! Sincerely Bob Ruth Ford
Great service
Service was well done as usual on my 2009 Ford Ranger.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Shawn, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
service
Friendly staff. Kept me updated with any additional issues I may need to consider replacing in the future.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
Good Place for a Used Vehicle
I was looking for a used vehicle and saw your dealership online. I contacted Jason and came there to look over your selections. That day I was shown several vehicles that didn't quite meet my expectations by Cory. He stated he would call me at a later date if anything showed up. I called two different times and talked to him and he said he would call me back the next day. He never called me back. I thought I would give the dealership one more chance. I called and talked to Cory and said I saw a 2003 Mercury Mountaineer online and would like to come down to look at it. When I did come down, he had a family emergency to attend to and was not there. I was handed over to Joe Golden. He was very friendly and courteous and helpful. I bought the vehicle that day because of Joe Golden. He made my experience endurable and he was a pleasure to work with. I would recommend your dealership to friends and family because of Joe. Thank you, Mark Corkins
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mark, Thank you for sharing your feedback with our cars.com review readers. We have a great team here and we're happy to hear Joseph was able to step in and assist you with your vehicle purchase. Sincerely, Bob Ruth Ford
A Tue Customer Experience!
Everyone should take the opportunity to deal with the Bob Ruth Ford Team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Tad, Thank you for sharing your feedback with our cars.com review readers. We're glad you gave us the opportunity to earn your business. Sincerely, Bob Ruth Ford
Best in area to buy and service your Ford
It felt like every member of your team that I came into contact with wanted to be there. It showed simply in the way they carry themselves. I live in Virginia but travel here for the great service. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Shawn, Thank you for sharing your kind words with our cars.com review readers. Sincerely, Bob Ruth Ford
Service
I was treated extremely fairly and very friendly by the service personnel. I was concerned however, that a car with just 73000 miles needed a $250 repair to the emmision system
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello James, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford