Reviews
50% off service coupon offer
Took advantage of a 50% off coupon for a state inspection and emissions inspection and was very pleased with the service and helpfulness of the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Arlene, Thank you for sharing your feedback with our cars.com review readers. We hope all our customers take advantage of the coupons we and Ford offers. Sincerely, Bob Ruth Ford
Expedition Service
Overall I am very pleased. The service team is very fast and efficient. I thought the price was a little high however I know the work is quality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jed, Thank you for sharing your feedback with our cars.com review readers. Happy to hear that you are pleased with our service team. Best Regards, Your Friends at Bob Ruth Ford
Great personnel, proffesional
I purchased a 2010 F-150 XL. I was treated with respect as an individual. Not having much money to put down they did their best and accomplished the task at hand to place me in the truck that I chose. I appreciate all that was done and showed to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kevin, Thank you for sharing your feedback with our cars.com review readers. We're happy we could get you into the truck of your choice. Enjoy your new ride. Sincerely, Bob Ruth Ford
Great service.
2015 Escape. Everyone kind and helpful. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Barbara, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
Excellent service
I brought in my 2015 Focus for an oil change and tire rotation. The staff was very courtious and completed the work quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ramon, Thank you for sharing your feedback with our cars.com review readers. We look forward to seeing you on your next oil change. Sincerely, Bob Ruth Ford
Car Maintenance
Efficient, helped with 10,000 mile check-up - vehicle had less that 9200 miles however had the car ( lease ) over year and half - previous visit was told I still had another free oil change, this visit was given a bill and the manager did not charge me. Bob Ruth Ford is a good dealer to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Susan, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford
happy customer
Parts and service was great. Treated me like I mattered. Shuttle driver was polite and on time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Andrew, Thank you for sharing your feedback with our cars.com review readers. Happy to hear all went well with your appointment. We hope you are enjoying your F-150. Sincerely, Bob Ruth Ford
RECOMMENDED HIGHLY
2010 Ford Edge. Salesman (Jeff) did an amazing job from start to finish. Never expected to leave the dealership with a new car. Was only planning on checking out some options, but the deal I was handed and the car I was shown were just impossible to turn away from. The entire staff was helpful and friendly. I will certainly remember this positive experience and how comfortable everyone made me feel. Thank you for an amazing vehicle and a great experience!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Michael, Thank you for sharing your feedback with our cars.com review readers. We hope you continue to enjoy your Edge. We're glad we could be of assistance. Sincerely, Bob Ruth Ford
AWESOME!!!!!
AWESOME service department! Nat is extremely helpful; sent me text messages updating me on the progress of my repairs while I was at work was much appreciated. They gave me a ride to my office after I dropped my car off, and offered to pick me up. They even offered me a ride back to my house to find my registration card because I didn't have it and needed it for inspection. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Breanne, Thank you for sharing your feedback with our cars.com review readers. We look forward to assisting you in the future. Sincerely, Bob Ruth Ford
Quality service
They repaired my vehicle in a reasonable timely manner and price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello George, Thank you for sharing your feedback with our cars.com review readers. Sincerely, Bob Ruth Ford