Reviews
Used Ram Purchase
Since PA is still in some turmoil over Covid everything was handled outside under a tent, the reason for the 3 stars on facilities.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, we thank you for your rating and feedback. For the safety of both our guests and staff, we have been operating out of the tent as we await a permanent structure to be built outside to replace it. We hope that you can understand and hope to earn your business again in the future. Best, Bob Ruth Ford
To many people trying to do the sale gave me an internet...
To many people trying to do the sale gave me an internet trade then got there after 2&1/2 hour drive then cut it by 60% then was supposed to get two keys couldn’t find second one when went over car fax never showed me the truck had two Accidents if I would’ve known that would’ve never bought it only showed me that there is a recall on the truck which they should have fixed while in their possession
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
My Experience with BOB RUTH Dealer
I had one of the best experience ever with any car dealer and I have being buy cars over 45 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Moses, for sharing your feedback with us!!! Wow- what a compliment at that!!! We are so happy we were able to assist you with your most recent experience and looking forward to serving you in the future!!! Best, Bob Ruth Ford
Nat T
Talked with Nat and he got vehicle in on time and got repairs made that I asked to have done. He brought to my attention that there were two open recalls on car and got them squared away. Thanks, Nat!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We hope to be of service to you again! Take care!
I have been taking my two cars to them for the past...
I have been taking my two cars to them for the past eight years and I found them always friendly, helpful, honest, and ready to help. Their shops are clean and service is superb.Whenever I’ve had a concern and had to return the vehicle, they addressed it and took care of it. I highly recommend Bob Ruth Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My first impression was not good. After making an...
My first impression was not good. After making an appointment to look at 5 trucks, I arrived to a crowded and busy dealership where nobody was available to help me. Finally, Joe came to help but he could only find keys to 2 of the trucks. As we walked to the first truck He was getting a phone call from another salesperson and stopped momentarily to help another customer. I left and went to another dealership. The next night I went back after hours and emailed Joe. The next evening I arrived to pick up my truck and Joe was polishing it. Joe is awesome. Another great employee is Amy. Amy helped me with the paperwork. Two amazing people that made buying a vehicle a great experience.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Would recommend
Bob Ruth Ford has wonderful personal. Loren worked with me servicing my Ford Escape. I'm very thankful for his help through the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lisa, thank you so much for sharing your feedback with our team!! We appreciate your compliment and take pride in our staff!!! We thank you for choosing Bob Ruth Ford and look forward to your next visit!!!
The whole process was quick and easy. Sales consultant,...
The whole process was quick and easy. Sales consultant, Anne Jones was prepared and very nice and pleasant. Complete no pressure which you don’t get at dealerships these days.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bob Ruth Service
Very pleased with the service department at Bob Ruth. They came to our house and picked up the vehicle and returned it when finished. Very friendly to deal with. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jason, thank you for sharing how your visit was recently with our Service Department! We are so happy we were able to assist you when you needed us the most!! We look forward to working with you again in the future! Best, Bob Ruth Ford
The only reason it's not a 5 star is that they are a Ford...
The only reason it's not a 5 star is that they are a Ford dealer and not a Dodge dealer lol. Great service and great prices on Chrysler products.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car