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Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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My lease was up during the pandemic and Bob Ruth Ford...

My lease was up during the pandemic and Bob Ruth Ford made it so easy to trade in for my new car! Most of the conversation was done over the phone, zoom meeting for finance and warranties, and 15 minutes at the actual dealership to sign papers. Every single employee was completely professional with the COVID guidelines. It was such a smooth, easy process! Thank you, Devin for being on top of answering all of my questions and for finding me my perfect car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They do what they say they’ll do. They do it right, the...

They do what they say they’ll do. They do it right, the first time. I have the satisfaction of knowing I have a place I can trust to take my cars for any service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought a car

Devin was an awesome sales associate and helped every step of the way even through the virus. This is the second time he has helped me purchase a car. I will continue to go here for all my future needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jess, thank you for your wonderful response to the quality of service our staff provides! It means so much to us to have earned your trust in our business! We hope you continue to choose Bob Ruth Ford, Inc. for all your vehicle needs! Take care!

GREAT SERVICE

Had stereo repaired.. It took them two tries but they got it working great. Bob Ruth Ford service is one of the best service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Even during this "epidemic", my truck service was...

Even during this "epidemic", my truck service was exceptional as always. Justin gave me a complete rundown on the service the tech performed and I paid for the service over the phone. They dropped it off in my driveway once the service was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vehicle Servicing

Due to COVID-19 restrictions, having the dealer pickup and dropoff my vehicle for servicing was fantastic. I appreciate that they did this for us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dropped the car off in the evening and picked it up the...

Dropped the car off in the evening and picked it up the next day. Service was performed and my car was ready quickly!! Very pleased!-

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had 2 Escapes serviced at BobRuth Ford. Mine had...

We had 2 Escapes serviced at BobRuth Ford. Mine had service and inspection and my husband’s had routine service. Nat Tuckey, in service department, was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service on Ford

I have bought my last two cars from this dealership and my husband is about to buy his vehicle there as well. I love my vehicle and the staff that I have worked with are very friendly and helpful. While my car was getting serviced I was kept up to date about what was going on. I would recommend this dealership to my friends and family, and I plan to continue to buy my vehicles from Bob Ruth Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Luis Rodriguez - Buying a used car

Luis Rodriguez assisted our son buying his first car. He was honest, open, and helpful in all respects of the buying process. There were no hidden prices or financing questions. The dealership was very helpful throughout the process. We would recommend Luis and Bob Ruth Ford for anyone considering buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, thank you for your kind words and congratulations on your new vehicle! We are happy to pass along your comments to Luis here at Bob Ruth Ford, Inc.! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!