AutoNation Cadillac West Palm Beach

My car died and had to be towed in. Jackson took the car in. Listened to me when I explained what was happening. Once they figured out what was wrong, Jackson kept me informed and since my car is under warranty, he rented me a car and took the necessary steps to get me reimbursed for the cost of the tow. Jackson was an absolute delight to work with.

Friendly and honest service department. Best service rep - Steven Jennar. I would recommend everyone in my family and friend circle.

Waited a year and a half for auto & rear park assist parts. Called Brad ( service manager ) periodically to check. Finally ordered but Never let me know parts were in in July. I called in September and found out . Now installed after a six hour day of waiting. He ( Brad) was not helpful or cordial. Told me to “ be patient.” When I went to pick up my car after 5;00 P.M. NOT service I expect after being a loyal Cadillac owner/ driver for over 40 years..

Wonderful people! Not only are they knowledgeable about all types of vehicles they were very patient with me. I will be sending you more customers! Thanks for making by buying experience hassle free!

I Greatly Appreciate The loyal customer service , Wilson is the best . He went above and beyond to give me top quality service .

I have been going to AutoNation Cadillac West Palm Beach for many years and have always received excellent service. During the last few years, however, it has taken longer and longer for servicing due to a lack of staffing and the ability to obtain necessary parts in a timely manner. This is no reflection on my service representative at all, since he went above and beyond to ensure that we had a loaner for a road trip that would have had to have been cancelled due to a transmission issue. However, I would hope that in the future there will be additional staffing to in order to complete service appointments in a shorter period of time.

Second Cadillac I bought there. Good dealership good service no more to say on this topic

Rudy and Hoss were. Great I am one of the few with an all electric Cadillac.They made the process easy. I have bought many cars I ‘am a senior so I’ve been thru many transactions. Easily done and no xx .

We shoped Cadillac Dealers closer to our home but really were im[ressed with the professionalism of AutoNation, West Palm. Kostatine and Hoss were great in providing A+ service even when the power went out 3 times due to a terrible storm.

Wilson did an excellent job addressing everything for me. Was able to drop off my truck to get serviced and they gave me a car to allow me to continue to work as scheduled.