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AutoNation Cadillac West Palm Beach

(963 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

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Service people (writers and techs) are very professional,

Service people (writers and techs) are very professional, courteous and knowledgeable. Waiting time was very appropriate and spot on the estimate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

Richard Panton was amazing in the process of my out of

Richard Panton was amazing in the process of my out of state car purchase. He answered all my questions and concerns throughout the whole process and was very respectful and kind. This dealer is very fortunate to have him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Teri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Professional, caring about clients, knowledge about their

Professional, caring about clients, knowledge about their car inventory, all in all, a wonderful experience for perspective buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Betty, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Consumer response

Will always remain your client, since I have never been disappointed. Betty Scherer

Wilson went above and beyond to service, and accommodate

Wilson went above and beyond to service, and accommodate us with our car. Excellent in keeping us informed and following through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Absolutely no complaints.

Absolutely no complaints. I dropped the car off, Wilson called me with a report and it 2as ready to be picked up when I needed it. Perfect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I waited for the car which was done in no time with

I waited for the car which was done in no time with everything done right !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Beverly,the service phone manager,is always delightful

Beverly,the service phone manager,is always delightful and helpful. Mark Castro is my service advisor,and he is always the true professional. He always treat me,like a valued customer. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Auto-Nation Cadillac West Palm Beach

Everything went very smoothly, the Manager John Delisa and Representative Abi Matari were just great! Hoss in Finance was very quick and professional. This is my fourth car from this group- I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

I have a very pleasant experience with AutoNation

I have a very pleasant experience with AutoNation Cadillac. My husband and I flew in from SC everything went smoothly. Susan is the bomb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Gina! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jason was great at calling & texting and I appreciate

Jason was great at calling & texting and I appreciate that, now I wasn’t happy with the bill but it is what it is!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Timothy, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. If you ever need help, just give us a call. Happy motoring!