Reviews
I have been going to AutoNation Cadillac West Palm Beach
I have been going to AutoNation Cadillac West Palm Beach for many years and have always received excellent service. During the last few years, however, it has taken longer and longer for servicing due to a lack of staffing and the ability to obtain necessary parts in a timely manner. This is no reflection on my service representative at all, since he went above and beyond to ensure that we had a loaner for a road trip that would have had to have been cancelled due to a transmission issue. However, I would hope that in the future there will be additional staffing to in order to complete service appointments in a shorter period of time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (561) 291-6025 for further assistance with moving forward. We hope to hear from you in the future.
Second Cadillac I bought there.
Second Cadillac I bought there. Good dealership good service no more to say on this topic
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.
Perfect no regret
Rudy and Hoss were. Great I am one of the few with an all electric Cadillac.They made the process easy. I have bought many cars I ‘am a senior so I’ve been thru many transactions. Easily done and no xx .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We shoped Cadillac Dealers closer to our home but really
We shoped Cadillac Dealers closer to our home but really were im[ressed with the professionalism of AutoNation, West Palm. Kostatine and Hoss were great in providing A+ service even when the power went out 3 times due to a terrible storm.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wilson did an excellent job addressing everything for me.
Wilson did an excellent job addressing everything for me. Was able to drop off my truck to get serviced and they gave me a car to allow me to continue to work as scheduled.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Dan, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bought our XT5 here.
Bought our XT5 here. First Class dealership, including service!! Waiting room is comfortable, and accomodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Everything was great, the offices were clean and neat.
Everything was great, the offices were clean and neat. Salesman was very good. The first price was better than expected
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I am happy with the purchase.
I am happy with the purchase. I had 3 issues which are in the process of being addressed. The moon roof shade, the rear view mirror camera, and no key for the locking wheel lug nuts. The employees I have dealt with at AutoNation Cadillac West Palm Beach were all courteous and very professional. Jim Kaplan made the purchasing process easy and stress free. Bill was very helpful in helping me connect with Jackson in the service department. Jackson ordered the moon roof shade replacement and explained and answered all my questions. I would recommend AutoNation Cadillac West Palm Beach to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I can't imagine being treated any better than the way I
I can't imagine being treated any better than the way I have been treated. I am always made to feel special with fast, professional service at more than fair prices. I am on my sixth Cadillac and wouldn't think of another brand. What could be better than an Escalade!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ed, We are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
This is the second time we have bought a new car at this
This is the second time we have bought a new car at this dealership and had a good experience both times.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!