Reviews
Pleasant and knowledgeable staff.
Pleasant and knowledgeable staff. Speedy service at a great price. Feels like family when we’re there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service with Good personalel took good care
Excellent service with Good personalel took good care of auto. Finished ahead of schedule with good results
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fast and courteous service by Steven janier in the
Fast and courteous service by Steven janier in the service dept ! And the washed and vacuumed my car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
My service was for oil change and everything was done to
My service was for oil change and everything was done to my satisfaction.Mr Brad Owen made my appointment and was very nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Steven Janer, my service advisor, was outstanding.
Steven Janer, my service advisor, was outstanding. He is extremely conscientious and thorough. His follow-up was terrific to keep me informed and make sure all the maintenance items were done. I highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review is accurate.
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
My car died and had to be towed in.
My car died and had to be towed in. Jackson took the car in. Listened to me when I explained what was happening. Once they figured out what was wrong, Jackson kept me informed and since my car is under warranty, he rented me a car and took the necessary steps to get me reimbursed for the cost of the tow. Jackson was an absolute delight to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Friendly and honest service department.
Friendly and honest service department. Best service rep - Steven Jennar. I would recommend everyone in my family and friend circle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!
Waited a year and a half for auto & rear park assist
Waited a year and a half for auto & rear park assist parts. Called Brad ( service manager ) periodically to check. Finally ordered but Never let me know parts were in in July. I called in September and found out . Now installed after a six hour day of waiting. He ( Brad) was not helpful or cordial. Told me to “ be patient.” When I went to pick up my car after 5;00 P.M. NOT service I expect after being a loyal Cadillac owner/ driver for over 40 years..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Cadillac West Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6025 to discuss what we can do to help.
Tammy's Lyriq
Wonderful people! Not only are they knowledgeable about all types of vehicles they were very patient with me. I will be sending you more customers! Thanks for making by buying experience hassle free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tammy, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I Greatly Appreciate The loyal customer service , Wilson
I Greatly Appreciate The loyal customer service , Wilson is the best . He went above and beyond to give me top quality service .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!