Reviews
This is my 2nd purchase from AutoNation Cadillac West
This is my 2nd purchase from AutoNation Cadillac West Palm Beach. I went to another brand for about a year that was supposed to be a luxury brand but the experience wasn't nearly as good which is one of the reasons I came back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent sales support from time of inquiry to close.
Excellent sales support from time of inquiry to close. The teamwork between Maria, Adam and Mike was impressive. The transaction was smooth and the vehicle turn over was very thorough. Thank you for the great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about AutoNation Cadillac West Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!
First Service
The buying process went very smoothly with Constantin. We were in Florida for the season, and they were able to get my New Jersey plates and registration within a month for my new vehicle. The first service on my new car was terrific. Very pleasant service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sharon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Had a great experience with AutoNation Cadillac of West
Had a great experience with AutoNation Cadillac of West Palm Beach, Abido Matari was super helpful and was there throughout the process. He made my buying experience unique. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Sales was excellent- very professional and helpful-
Sales was excellent- very professional and helpful- 5* However, NEVER take your vehicle here for Service. It’s a nightmare from xxxx. Your calls will almost never get answered, if someone answers the phone, they’ll either hang up on you or say they’ll take a message and you’ll never hear back. I’ve been without my vehicle for 2 months for minor service and can’t get in touch with a live person. All calls ignored. Stay away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
The dealership was clean, sales people courteous and my
The dealership was clean, sales people courteous and my wife and I felt very comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Maria Murphy was extremely pleasant.
Maria Murphy was extremely pleasant. Bill her manager was not overbearing. Combine they made my wife and I very comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dealership review
Everyone was professional and courteous. I was satisfied with the overall process. Mr. Heinz was exceptional and found me the right vehicle, which was not on the lot at the time. Another dealership said they would search for a vehicle, but never came through, so I was very pleased that Mr. Heinz came through. I would recommend him to other who are in search of a Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!
great service
was treated like a VIP , from the moment I arrived the shuttle drive was great ...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
I was cordially greeted and directed to my Service
I was cordially greeted and directed to my Service Advisor, Steven Janer. He was courteous and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joemarzo, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!