Reviews
New Cadillac
Was comfortable and hassle free. Being a returning customer was glad to the the person that sold me my first SUV, is now the Boss of that department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Very happy with my routine service visit on my 2021 CT5.
Very happy with my routine service visit on my 2021 CT5. The advisor was friendly, knowledgeable & efficient. The work was done in less time than estimated. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!
Oil change
Left car and picked up just a oil change, Stephen is always nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I brought my SRX in for two service visits recently.
I brought my SRX in for two service visits recently. Mark was my service advisor for both visits and he couldn't have been nicer. He was extremely professional, very knowledgeable and kept checking back to let me know the progress. The first time was for a recall - and the service dept found a nail in my tire. Very happy they alerted me to that and fixed it. The waiting room is very comfortable and clean. It has a coffee machine, water, snacks and a TV. I would highly recommend this dealership for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Michele, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.
Lease buyout
I purchased my leased vehicle. It took just over an hour. The process non confrontational and a very good experience. Everything was well explained very well. If and when I purchase again I will consider AutoNation one of my choices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Robert, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.
My wife and I came in and was greeted by the sales person
My wife and I came in and was greeted by the sales person Rudy who is an older gentleman and could definitely relate to my wife and I he was very knowledgeable soft-spoken we felt that he’s immediately I have purchased many cars in my day and it was never so smooth as it was with the sales person Rudy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Steve my service writer goes out of his way to see that I
Steve my service writer goes out of his way to see that I am completely satisfied with the work being done. The dealership is clean and the staff makes you feel welcomed. Great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Jann Creighton
service advisor was great the only complaint that there wasn't aloner car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jann, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Mr Jackson was fantastic.
Mr Jackson was fantastic. Professional and treated me with respect. The whole experience was great and I wouldn’t take my Cadillac anywhere else for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Abi Matari was very professional and knowledgeable.
Abi Matari was very professional and knowledgeable. He was very timely in his explanations regarding the features of the vehicle. He made every effort to see that we were satisfied customers. I would definitely recommend Abi and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.