Reviews
Service
Mr. Jackson was very friendly and updated on status of car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alison, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
We brought Escalade in for oil and brakes, 5 days later
We brought Escalade in for oil and brakes, 5 days later we got our truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
If caliper didn’t break upon pad removal it would have been faster! But since Cadillac broke they replaced it! Would love more updates on vehicle progress next time, and a loaner car would have helped but I am out of warranty, but I thought they would have offered they vehicle since they caused the delay! Thanks
Steven was an awesome advisor to deal with.
Steven was an awesome advisor to deal with. He was focused and professional and most importantly was nice person to deal with. Thank you Steven for your help! Cadillac on 45th was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jeffrey, thank you for your kind review; we are happy to pass along your comments to Steven here at AutoNation Cadillac West Palm Beach! Thank you so much for being one of our valued guests and we look forward to your next visit!
No pressure to buy.
No pressure to buy. Decent selection of cars in stock. No pressure to buy extended warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2023 XT5 400
Excellent great group of people, had good experience with them, they will work with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Buying experience
Great experience other then waiting a long time for finance to complete the deal.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Everyone at AutoNation Cadillac West Palm Beach is
Everyone at AutoNation Cadillac West Palm Beach is extremely professional. The service is great. I have been leasing my SUV's from Rudy Lavelanet for years. The buying experience is easy and even fun. He really takes time to explain how the new car works, and makes sure my tag and insurance.work is done on the spot. My service rep, Steve Janer, is also a pleasure to work with. He is very courteous and works hard to make sure everything is done accurately and quickly. He also helps with transportation and rentals when needed. This is the best dealership in Palm Beach County, and believe me, I have dealt with many others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Everyone at AutoNation Cadillac West Palm Beach is extremely professional. The service is great. I have been leasing my SUV's from Rudy Lavelanet for years. The buying experience is easy and even fun. He really takes time to explain how the new car works, and makes sure my tag and insurance.work is done on the spot. My service rep, Steve Janer, is also a pleasure to work with. He is very courteous and works hard to make sure everything is done accurately and quickly. He also helps with transportation and rentals when needed. This is the best dealership in Palm Beach County, and believe me, I have dealt with many others.
Glenn Goldberg
Service was quick easy and professional. They took me in on time and serviced the car as needed. One part had to be ordered and that was done. I am completely satisfied with all services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Glenn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation Cadillac in N Palm Beach
Service advisor Steven Jenner is always professional and explains the work needed clearly. Makes recommendations but is not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jill, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Good morning, my salesman was Rudy he was very helpful
Good morning, my salesman was Rudy he was very helpful and courteous, I was able to get a X4 within my budget and the hole process took 2 hours and also turned in my lease which was due in in August of 2023.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!