Reviews
Ms. Deborah Sue Schutza
? everyone was very nice. They knew their product!! Sale went very smooth they did what they said Thank you very much ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mark is great.
Mark is great. Very helpful. I will never take another vehicle there to paint though..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Chris! We're so happy Mark was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
If you guys could fix my wife’s passenger window, that would be great! One of your techs put the runningboards up and now the window won’t go down : (
Buy with confidence and peace of mind.
Buy with confidence and peace of mind. Very professional and no non sense dealer. Marlena My sales agent is send to none, absolutely the best and as a bonus she is a lot of fun.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Completely satisfied
So far my most favorite car dealership, great people and service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Olesia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
What a pleasure it was buying my XT4 from ANC; Roland and
What a pleasure it was buying my XT4 from ANC; Roland and Hoss are fantastic! So simple, easy and stress free. Thank you for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Keilynn did a great job communicating and giving updates
Keilynn did a great job communicating and giving updates on the status of my car. When I returned to pick it up, it was washed and ready!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service review
They did not try to do services that were not needed. Very informative and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Maintaining car
Excellent, service done, kept informed. Time was quick, people professional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kathleen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Service at AutoNation
A little frustrating experience. I purchased a used GMC along with the extended warranty at a Cadillac dealership. Of course everything they promised in the extended warranty was not covered and they tried to tell me I modified the air filter which voided the warranty even though I had pictures of it from the dealer website from when I purchased it.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kelly, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Didn't honor 90 day 4k mile warranty
I would ha made it a zero star except for the salesman Mike Heinz, he was ok. They sold me a 2009 Toyota Corolla with 75k miles and said it was a great car. I drove it 196 miles and now having transmission problems and vibration. Paperwork said 4000 miles or 90 days warranty but when I called they said no warranty on car and it was too old for warranty. I only drove it 196 miles, don't you think that's a little too sketchy. Don't buy any used cars from here, I'm now going to have to pay out of pocket to keep driving my car.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Greg, thank you for taking the time to leave us feedback. Please call our General Manager at (561) 291-6025 for ways we can work towards resolving these issues. We look forward to hearing from you soon.