Reviews
Completely satisfied with the service and repair of my
Completely satisfied with the service and repair of my car! Courteous, professional, and trustworthy Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Patrick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Cadillac West Palm Beach. If you ever need help, just give us a call. Happy motoring!
GREAT SERVICE STEVEN JENNER.
GREAT SERVICE STEVEN JENNER. ON THE OTHER SIDE YOUR CUSTOMER LOUNGE SUCKS .THE T V CHANNEL IS TERRIBLE AND NOT ONLY DID YOU TAKE AWAY THE SANSWICHS BUT ALL THE SNACKS.. MAKE SURE YOU TELL JOHN DI LUCA THE MANGER..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.
Efficient and helpful people.
Efficient and helpful people. Especially the person who checked my car in when I arrived and Wilson who dealt with the rest
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!
Not a professional as I hoped will tell you anything to
Not a professional as I hoped will tell you anything to get you out the door.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6025 to discuss what we can do to help.
Took my 2020 Cadillac Escalade ESV in for a vibration
Took my 2020 Cadillac Escalade ESV in for a vibration concern, after 3 plus months and several parts replaced later, my problem has not been solved. I’m still trying to reach my service writer and/or the service director, and neither are returning my calls to help resolve the issue. I’ve reached out to Cadillac corporate and started a case, and they are the only ones I have heard from, they check in weekly, and they have tried reaching the service director at the dealership, and they have had no luck reaching them too. Very disappointed with this dealership and their business practices.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
From start to finish a great crew to work with.
From start to finish a great crew to work with. Fair price, efficient closing (Mayara), friendly sales team (Jim) and engaged management (John). No reason to shop anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! If you ever need help, just give us a call. Happy motoring!
Amazing high end luxury experience, start to finish.
Amazing high end luxury experience, start to finish. Tier One treatment by all of the staff, who made us feel special and appreciated during our purchase. First time Incan remember I was sad to say good bye to the dealership staff as our visit ended! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.
Professional and friendly service by the rep.
Professional and friendly service by the rep. Felt comfortable and treated with respect and fast service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Second to none.
Second to none. Joe was great and all servise was clear and on time. Will come back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!
Maria, my dealer contact was polite and very helpful in
Maria, my dealer contact was polite and very helpful in assisting me with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!