Reviews
Exceptional experience in every aspect of the purchasing
Exceptional experience in every aspect of the purchasing experience. John DeLisa and his team are some of the best in the business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ryan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The experience at Autonation Cadillac was as expected.
The experience at Autonation Cadillac was as expected. There were no problems and the service personnel were very nice. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Don, thank you; we appreciate your feedback! Drive safe, and we'll see you on the road.
Predatory Car Loan with Unfair and abusive high
Predatory Car Loan with Unfair and abusive high interest-rates, low ballers, they will take your car by giving you a deceptively low price. Just purchased 2024 Escalade and trade in my 2023 suburban that was my worst deal ever. Very Poor customer service, handicapped general manager, no one to talk to if you have any complaints. Their headquarters is the worst as you can see the screenshot below. There is a lot of great dealers around use caution Avoid these guys, save your self time and money.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 291-6025 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
After I sent multiple emails to the general manager along with his sales manager, they never responded, totally ignored. They are playing hide and seek, that shows their level of professionalism. They know who I am. I’m the only one who purchased a 2024 Escalade ESV on February 22nd.
Great Experience!
I drove up from South Miami to work with Abi because all the dealerships down here are trying to rip customers off with Market Adjustment fees of $15k. Abi was honest throughout the entire process and it was an actual great experience working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shane, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jack and Rudy, many thanks.
Jack and Rudy, many thanks. Team work makes the dream work. Thank you so much for the two of you guys getting together and making my dreams come true. I absolutely love my car!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Jack and Rudy here at AutoNation Cadillac West Palm Beach! Drive safe, and we'll see you on the road.
Buying a car has never been easier, I told them what I
Buying a car has never been easier, I told them what I was looking for and they made it happen! The process was quick, efficient and seamless. Rick and Adam both were a pleasure to work with and I highly recommend this dealership. I will definitely be back again for the next one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Bebe Landsman review
One of the best buying experience I have ever had at a car dealership. Everyone and I mean EVERYONE were the best. We love this place and will recommend it to all our friends and family. Thanks for a pleasurable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Lease
Took 4 hours to complete a simple buyout. Got it all the paperwork incorrect. Had us wait 4 hours in the corner of the showroom and made us feel like they were doing us a favor. Tried to even tack on 150 fee. Just a rotten experience from start to finish and from everyone we met there. Still haven't gotten my title because they forget to scan my license and I had to email it to them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Neil, we are deeply disappointed by your experience at AutoNation Cadillac West Palm Beach. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 291-6025 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Attention to details and costumers needs at all moments.
Attention to details and costumers needs at all moments. Always finding spaces and solution to our needs. Mark in the services area is amazing, friendly and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very efficient.
Very efficient. Had the car I wanted ready to deliver when I came across FL to see it. Quick 1 stop showing and delivery
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.