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AutoNation Cadillac West Palm Beach

(964 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

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Great Set vice, Wonderful Facility

Auto Nation Service Department is excellent. They listen when I talk, that means a lot. Communication is key with everything, that's why I am always satisfied with Auto Nation. My service adviser Jay makes sure I am satisfied with the performance of the Service Department before I leave. Phyllis Gosewisch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Just a Great Experience Overall.

Both my Salesman and my Service Advisor were sensitive to my needs and time constraints and did their very best to accommodate me. I have only had my new vehicle about one week, but the experience I had at AutoNation Cadillac was very positive + I absolutely love my CTS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Sales Staff

Friendly, Helpful. Will work with the customer. Have not experienced the service staff yet, but I'm sure it will be just as good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Great experience. Really appreciate the shuttle ride to work . Terry, the driver, is always so very polite and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Autonation Cadillac in WPB Rocks!

Though I'd been thinking about getting a new car for some months, I wasn't planning on it that day. I walked in to Autonation Cadillac in WPB after a Dr. app't with no intention of driving out with a new car. Met with Sales Consultant Jay Dapollito who was very nice and didn't try to hard sell me on anything. I told him what I'd been looking at (IS250 amongst others) and what my desires were. He recommended the ATS then suddenly had an "A_HA!" moment remembering that there was one coming out of the service loaner program that might just suit me. It did both price-wise and (after I drove it) it totally exceeded my expectations. Love Jay, love the car, love the store. I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buying Experience

The entire experience, from beginning to end, was an exceptional experience. The surfing online and communication with the salesman, Benny Martinez, was awesome, he is definitely an all star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car purchase

Perry was a great salesman. He is knowledgable and informative. The car delivery went very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service.

Your personnel were courteous and helpful and the results were completely satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Terrific customer service

Rudy, our salesperson was good. Tom, our service advisor was very courteous and helpful, Good customer service. General manager thanked us, for visiting and making purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealership Salesman and Management

This is my 4th Escalade and of those 4 I have purchased 3 of them at this dealership. Perry D'Alieo is an awesome Salesman and always takes great care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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