Reviews
Great service!
The company was great they fixed everything like they said they would. I have no complaints at all. I will go back here if I need service.
- Customer service —
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
PROFESSIONAL AND EXCELLENT SERVICE
We owned a previous Cadillac SRX. We really enjoyed it so much, that we purchased another. Adam Kay and Jackson Hughes were spectacular with getting us into a new SRX. They were friendly, professional, and provided excellent service. It was a painless transaction unlike many dealers. They went above and beyond our expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Miss M
the gentleman that help me was very kind and informative
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
Top notch customer service. My rep did an outstanding job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
My Sales Professional(Benny Martinez) was a excellent person to work with during the negotiation. He listen and works to get the deal in a very pleasant way. Bravo Benny
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and Awesome Service Representative
My service representative as always does an awesome job for me. Knows me and my wife by name, and goes out of his way to make sure everything is taken care of in a fast and efficient manner. Keeps us informed and in this case , their tire machine broke, as we were getting new tires and service done on our Cadillac. Our service rep notified us immediately and promptly got me a new loaner vehicle to use and had me out on the road in about 10 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Ron Kurtz
The service is always top rate. My time spent there is always enjoyable, and I was even offered a car if I needed to run some errands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service Polite Clean
First Class Operation They make the customer feel important and continually update you on your progress. When they can't perform it in a short period of time they give you a vehicle and estimated time of completion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick, courteous service
Courteous service. Quick turn around. Accommodated my need for loaner car. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Response
Eric Griffiths is the most informative and knowledgeable General Motors salesman we have encountered since we have been purchasing Cadillacs (and we have been doing that since 1977). His knowledge of product is outstanding and is exceeded only by his desire to be helpful in a very professional and competent manner. We will recommend your organization to friends, family and casual acquaintances as a result of our experience with him.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase