Reviews
Wonderful experience from GM to delivery!
Wonderful experience from GM to delivery! Great time with staff and delivery to fans I!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad you had such a wonderful experience with us! If you ever need help, just give us a call. Happy motoring!
Service has been consistently excellent.
Service has been consistently excellent. I am quite satisfied with the quality of its service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The new car purchase experience was seamless and
The new car purchase experience was seamless and enjoyable. The sales person was not pushy at all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I typically dread the auto buying experience but this
I typically dread the auto buying experience but this time was different, Jack Kelly is a perfect gentleman and there wasn't a single instance where he was evasive or flat out lying and that is all I ask for when I'm doing business with anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dave, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great car dealer !
Abi was great !! Highly recommend him. He has great communication skills and good follow up !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shahbano, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation and we hope to be of service again in the future.
Exceptional experience in every aspect of the purchasing
Exceptional experience in every aspect of the purchasing experience. John DeLisa and his team are some of the best in the business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ryan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The experience at Autonation Cadillac was as expected.
The experience at Autonation Cadillac was as expected. There were no problems and the service personnel were very nice. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Don, thank you; we appreciate your feedback! Drive safe, and we'll see you on the road.
Predatory Car Loan with Unfair and abusive high
Predatory Car Loan with Unfair and abusive high interest-rates, low ballers, they will take your car by giving you a deceptively low price. Just purchased 2024 Escalade and trade in my 2023 suburban that was my worst deal ever. Very Poor customer service, handicapped general manager, no one to talk to if you have any complaints. Their headquarters is the worst as you can see the screenshot below. There is a lot of great dealers around use caution Avoid these guys, save your self time and money.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 291-6025 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
After I sent multiple emails to the general manager along with his sales manager, they never responded, totally ignored. They are playing hide and seek, that shows their level of professionalism. They know who I am. I’m the only one who purchased a 2024 Escalade ESV on February 22nd.
Great Experience!
I drove up from South Miami to work with Abi because all the dealerships down here are trying to rip customers off with Market Adjustment fees of $15k. Abi was honest throughout the entire process and it was an actual great experience working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shane, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jack and Rudy, many thanks.
Jack and Rudy, many thanks. Team work makes the dream work. Thank you so much for the two of you guys getting together and making my dreams come true. I absolutely love my car!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Jack and Rudy here at AutoNation Cadillac West Palm Beach! Drive safe, and we'll see you on the road.