Reviews
Dave my service advisor is awesome!
Dave my service advisor is awesome! Prompt service . Easy to get an appointment . Very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We hope you have a great day!
buying my daughter a car was not stressful, everyone was
buying my daughter a car was not stressful, everyone was helpful and friendly. I appreciate everyone's kind attention.
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- Overall experience 5.0
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Easy to deal with- excellent 1st service experience.
Easy to deal with- excellent 1st service experience. I’ll be back for another vehicle when the time comes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Customer Service!
Excellent Customer Service! I found the exact car I was looking for on the Val Ward website, and with the amazing help of Don Figgs, I was driving it off the lot in no time! Don was friendly, speedy, dependable, and incredibly consistent throughout the entire process. A truly seamless and enjoyable experience. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Prior to this purchase we had owned an Cadillac Escalade.
Prior to this purchase we had owned an Cadillac Escalade. We now wanted to downsize to an XT5. We met Sam Vince & explained that we were interested in a Pre-Owned certified vehicle. He then asked us a few questions on any particular color & price range & showed us all vehicles that were available on the lot. He was very knowledgeable & polite & made the new purchase go very smooth. We found the perfect vehicle for us & could not be happier with the choice we made. Thanks again Sam, it was a pleasure working with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Great experience!
Great experience! Friendly service and I love the car! Our sales person Sam Vince was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
very good customer service very friendly and everything
very good customer service very friendly and everything in timely matter great advisors love working with them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Everyone was friendly, capable and enthusiastic.
Everyone was friendly, capable and enthusiastic. They also caught a genuine problem with one tire and took care of it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience.
Great experience. Casual professionalism going above and beyond ! Friendly, courteous,accomdating,flexible,easy to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!
I've had my Caddy in for service twice so far.
I've had my Caddy in for service twice so far. once for the DuPont ceramic coating and the second for my super-cruise. Both times, Chris in the service department, was professional, courteous, and friendly. I'm very satisfied with their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.