Reviews
Jane is an excellent advisor.
Jane is an excellent advisor. Steve the service manager worked to find the best price for my tires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
Best customer service ever!
Best customer service ever! Next day maintenance available. Pick up offered I received a great service in timely manner!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always get great service thank you!
I always get great service thank you! I always get my service done here and am a repeat customer. thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jamie was the friendliest advisor I have ever had.
Jamie was the friendliest advisor I have ever had. He even kept me in the loop the entire time :) Pretty good advisor A+
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
As always, I felt like I was thoroughly taken care of and
As always, I felt like I was thoroughly taken care of and all my needs were met
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
As always, Val Ward's Service Department took care of my
As always, Val Ward's Service Department took care of my vehicle in a professional manner. It's always a pleasure to deal with Dave McKinney in the Service Department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
Jamie Martin was courteous and thorough.
Jamie Martin was courteous and thorough. I was promptly attended to and was taken care at my allotted appointment time. The service was performed quickly and my car was washed beautifully!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!
Bill Griffith did an excellent job with my Lyriq.
Bill Griffith did an excellent job with my Lyriq. He followed through on a couple changes without any hesitation and was a pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good service on replacement battery.
Very good service on replacement battery. No hassle and quick service. Thank you to. Karina.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always fantastic service!
Always fantastic service! Bill is the best, it'll be sad to see him retire. Good luck in your retirement!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!