Reviews
The service advisors at the dealership are always
The service advisors at the dealership are always friendly. They keep me informed as the work is being done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Sam Vince was amazing.
Sam Vince was amazing. From the time we started looking at the vehicles, he met every need. It was the best experience I've had in purchasing a vehicle. I highly recommend you make a visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very pleasant experience !
Very pleasant experience !! All the people we can in contact with and obviously the Manager were very helpful and knowledgeable. Comfortable and ralaxing no pressure selling much appreciated. Will recommend to any of my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eddy, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone is concerned and attentive particularly Karina
Everyone is concerned and attentive particularly Karina Gomez. That also goes for all the workers when you first bring your car in for service. They actually remember who you are.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Awesome customer service.
Awesome customer service. Jane is exceptional. Always explains in detail what needs to be done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service gentleman was very, very thorough and very
The service gentleman was very, very thorough and very polite. It was a pleasure to have him to fix the problem with my Cadillac. I would recommend him for anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ValWard is the ultimate best service I've ever had.
ValWard is the ultimate best service I've ever had. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jamie is usually my service advisor but was off the day I
Jamie is usually my service advisor but was off the day I came in. Karina took great care of me so as always, the service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Until the next time we meet, take care!
They are professional,nice easy to talk to.
They are professional,nice easy to talk to. We like them. They do good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
Had a little issue with my son and his finance, He was
Had a little issue with my son and his finance, He was told he was all set with finance and sold his car and then found out he wasn’t. He ended up buying a Tesla instead of a Cadillac
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.