Val Ward Cadillac

The entire process went off without a hitch. We had an introduction by Peter Weidner that provided an important initial confidence level. The rest was easy and friendly. Thanks.

Great service, replaced my CUE at no cost to me. Even though was out of warranty. Thanks

Trey is without a doubt the head of a Great organization and Dan, Jamie et el are fantastic associates

They are professional and prompt with their service. t is always a pleasure to deal with Val Ward Cadillac

Although there was a slight problem with a wiper blade it was corrected promptly with a minimum amount of effort on my part and no cost. Very happy.

Good scheduling for routine maintenance. Checked for any outstanding service bulletin, none were found. Nice waiting area

Everyone did good with one disappointing issue: car prep. It was delivered after an employee drove it 200+ miles from Daytona Beach to Ft Myers. He/she should have notified service that the vehicle pulled to the right. Within 24 hours of receipt, I was back for an alignment. Also, the dashboard went black two times within two weeks of receipt. had to drive it back 30 minutes with no dashboard (all black) to get two software updates on the computer dash and one on the audio system. All this should have been done before delivery while the vehicle sat on their lot for almost a week. Otherwise, am happy with the XT4.

consistently efficient and thorough in explanations and scope of vehicle inspection. Will have all service work done at the dealership.

Excellent service and support. On time with little wait. All concerns were addressed. Knowledgeable staff and professional in every aspect.

Dave and Jane are awesome. Took care of our needs and could not have been more accommodating. Treated with respect and care. would highly recommend Val Ward to family and friends.