Reviews
My first visit after the new owners.
My first visit after the new owners. Thinks looked good and service was great. Some new things implemented like the pay right at your advisors desk. Service was a little more personal than before. All good!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love coming there Everyone is so nice.
I love coming there Everyone is so nice. Dan is over the top 🥰 Fern🌿 Also I love getting my latte while I wait
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcoming, Efficient, Well Trained, Clean, Comfortable .
Welcoming, Efficient, Well Trained, Clean, Comfortable . Excellent service, nice people, exactly what you would expect.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service rep is fantastic but the rest of the
My service rep is fantastic but the rest of the dealership has a long way to go. No follow up after purchase. The facility is very worn looking, nothing like the class of the Lexus dealorship in Naples.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We strive to provide a positive and transparent sales experience, and I regret that we fell short. I’d appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to me at (239)497-9907 so we can discuss this further. Robin Francis, General Sales Manager Lexus of Fort Myers | RFrancis1@Group1Auto.com | (239) 497-9907
Worked with me to put together a very good deal.
Worked with me to put together a very good deal. Dale was a conscientious and helpful sales person. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked hard to fix my problem despite obstacles of recent
Worked hard to fix my problem despite obstacles of recent ownership change. New Service Manager Sam was great.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan is the best service person always upfront and honest
Dan is the best service person always upfront and honest with everything about our vehicles there.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service as usual!
Great service as usual! Especially from Dan Hoffman! I have been dealing with him for many years. I appreciate his knowledge and honesty. Never steers me wrong!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve was very attentive Service completed within the
Steve was very attentive Service completed within the time frame advised. The ambiance of the facility is high quality.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful , you can stop in with a problem and they
Very helpful , you can stop in with a problem and they help you and take care of you even whenyoudonot ave a appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair