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2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Lexus from DealerRater.

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I’ve been coming to this dealer for over 15 years and

I’ve been coming to this dealer for over 15 years and they never disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first visit after the new owners.

My first visit after the new owners. Thinks looked good and service was great. Some new things implemented like the pay right at your advisors desk. Service was a little more personal than before. All good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love coming there Everyone is so nice.

I love coming there Everyone is so nice. Dan is over the top 🥰 Fern🌿 Also I love getting my latte while I wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Welcoming, Efficient, Well Trained, Clean, Comfortable .

Welcoming, Efficient, Well Trained, Clean, Comfortable . Excellent service, nice people, exactly what you would expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Worked with me to put together a very good deal.

Worked with me to put together a very good deal. Dale was a conscientious and helpful sales person. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My service rep is fantastic but the rest of the

My service rep is fantastic but the rest of the dealership has a long way to go. No follow up after purchase. The facility is very worn looking, nothing like the class of the Lexus dealorship in Naples.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Worked hard to fix my problem despite obstacles of recent

Worked hard to fix my problem despite obstacles of recent ownership change. New Service Manager Sam was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dan is the best service person always upfront and honest

Dan is the best service person always upfront and honest with everything about our vehicles there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service as usual!

Great service as usual! Especially from Dan Hoffman! I have been dealing with him for many years. I appreciate his knowledge and honesty. Never steers me wrong!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Steve was very attentive Service completed within the

Steve was very attentive Service completed within the time frame advised. The ambiance of the facility is high quality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.