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2021 consumer dealer award
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2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Lexus from DealerRater.

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I recommend the place to everybody nice and clean ; good

I recommend the place to everybody nice and clean ; good service .SAM and Nicolas they are very professional . SAM he's A good person and compassion resolve my issue fast and professional. I'm very satisfied .everybody there are nice and friendly. Thank you SAM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent professional service – – Ryan is an outstanding

Excellent professional service – – Ryan is an outstanding service coordinator – – efficient, professional, warm and always timely with his communications. He keeps the customer informed at all times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Welcoming atmosphere and courteous service.

Welcoming atmosphere and courteous service. Easy check in and check out. Added touches as a phone call and cleaning the car was a bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service.

Great service., on time, easy to get appointments and very well explained charges for the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service was provided and I was greeted by friendly

Fast service was provided and I was greeted by friendly staff. Would definitely recommend over and over.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dan Hoffman is always so helpful and getting service is a

Dan Hoffman is always so helpful and getting service is a comfortable experience. Pleased that many of the same staff is there..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We have been very pleased with all the peywho work there

We have been very pleased with all the peywho work there and very happy with our new maintenance manager, Joel Sao.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Today’s visit was short and sweet.

Today’s visit was short and sweet. Sara was friendly, kept me updated about my vehicle, and got me in and out in a timely manner. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I recently purchased a vehicle and couldn’t be

I recently purchased a vehicle and couldn’t be happier with the experience. From the moment I walked in, the staff was professional, friendly, and knowledgeable. The entire process was smooth and stress-free. Highly recommend Ft Myers Lexus to anyone looking for a new or used car. Great people, great cars, and top-notch service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had an emergency and they fit me in.

I had an emergency and they fit me in. Sara is so professional. All the employees at Scanlon are top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.