Reviews
Lexus of Birmingham
Lynn Tolbert is great at her job! You couldn’t find a better service department!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tammy Jackson, we're glad to hear you enjoyed your visit. We hope to see you soon!
Excellent service as always!
Lynn was great!!!! She was detailed, knowledgeable and very pleasant. Thank you Lynn!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Erika Halsey, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! We hope you have a great day!
Maintenance
The work was done promptly and effectively. It was a semiannual routine maintenance. Alex was helpful and informative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Alford, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lexus Review
Excellent selection of cars. salesman was very very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leonard Mcadams, we are so happy to read such a great review about Lexus of Birmingham! We hope you have a great day!
30,000 mile service
Had my 30,000 mile service and my service adviser Paula Caron was very professional and friendly. She arranged for a loaner car for the duration of my service visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard Hammond, we're happy you found our staff to be so supportive during your experience here at Lexus of Birmingham. Until the next time we meet, take care!
New purchase - owner
Our salesman, Gary Mugnier, went above and beyond to make sure we were satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony Hallmark, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
Service
Great experience with Lexus of Birmingham - quick and reliable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dess Feick, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
Jerry G Arnold
Repaired on time, excellent experience. Lexus kept me informed daily Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerry Arnold, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
kbuppie@aol.com
Awesome experience as always. I always receive exceptional service from my service agent, Mr. Amerson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kimberly Myles-stewart, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Purchasing RX350
Frank is an excellent communicator. Very comfortable to talk with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yang Hong, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!