Reviews
twhatley@birminghamal.org
Good experience but was a little shocked for the $9 per windshield wiper install charge ($18) and $6 disposal on top of the new wiper purchase. One would think that when buying a certified used car that they would have installed new windshield wiper blades as a standard. I've only owned the car for 3 months. I will be purchasing & replacing wipers myself in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tonia Whatley, we really appreciate your feedback! We look forward to the opportunity to serve you again in the near future. Thank you again for giving us your opinion of our performance. Have a great day!
No wait on a Saturday!
Loaner car was ready. I was notified by phone when my car was ready
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elizabeth Conwell, we are very happy to have provided you with such a positive experience!
Customer
Great service by and. Charollet she is always a joy to talk to and she gets you in an out very quickly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vickie Hollis, we are so pleased you enjoyed your visit to Lexus of Birmingham! We hope to see you soon!
Ken Bevis
Mr Richard Mullins was very helpful with the buying process and with explaining the car features. He also was very helpful explaining the same to my wife and connecting her phone a couple of days later.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kenneth Bevis, thank you; we appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!
Awesome
Could not have a better experience. Everything was first class.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack Grissom, we're glad to hear you enjoyed your visit. We hope to see you soon!
Lexus
Outstanding experience , the salesman was very professional and willing to answer all our questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Celine Melingui, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
My service rep(Ron Amerson$ is the reason I keel doing business with Lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Morgan Campbell, we really appreciate your positive review! We're looking forward to your next visit with us!
Lexus ES 350
Purchasing an expensive car out-of-state and sight unseen can be nerve-racking. Working with Berry Dye, however, made the process smooth and enjoyable. The car was just as Berry described and arrived cleaned and detailed. We could not have asked for a better experience. We have always purchased BMWs in the past but the attention and service we received from Lexus of Birmingham has converted us to Lexus believers. Thanks Berry.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonathan Zweizig, we're happy you found our staff to be so supportive during your experience here at Lexus of Birmingham. We hope to see you soon!
Service review
Efficient, accommodating. Always do quality work on my vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pam Ritchey, we are so happy to read such a great review about Lexus of Birmingham! If you have any further questions, please don't hesitate to reach out!
Service on our Lexus
Had scheduled service on our RXL recently. Great team in the service dept. Quick and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!