Lexus of Birmingham

Patrick did fantastic. Would definitely recommend for someone to purchase from here.

Thanks Paula for the Great customer service!!!!!!!!

A hunter should not be evaluated for his marksmanship when he only uses a shotgun.

Great experience. Joe Zeck was very knowledgeable and not pushy.

This group of dealerships has a large selection of very nice, fairly priced pre-owned vehicles. I found my car online and contacted them through Kelly Blue Book (kbb.com). Their internet sales manager got back to me right away and answered all my questions. She then set me up an appointment with a sales person. The car was exactly as represented.

Carried my car in for 60,000 mile service. Got excellent response from Lynn Tolbert and Christina Lambert. So courteous, very knowledgeable and got me in and out with great service!

my sales consultant Terry Lewis was very nice & accomodating & knowledgeable of the product & its features-- nice to deal with .

Over the past five years, we have considered and even tried to buy three different vehicles from these people. They genuinely do not care. They present the dealership in a way that screams, "it is YOUR pleasure to be here!". We have worked with two nice salespeople, both of which are no longer there. Of the three times, we ended up purchasing a BMW, Mercedes, and Toyota LandCruiser. The brand has a reputation for reliability and comfort, two things that you would find better at your local Waffle House than at this dealership.

This place is remarkable....that they're still in business. Went to look at a pre-owned car and evident that the salesperson wasn't too interested in showing because it's hot outside. While at the car, I asked how much the dealer fee was and he said "$798 - but it's usually around $1200 in Atlanta". We're not in Atlanta. And in my multiple Atlanta purchases I've never paid an $800+ dealer fee, let alone $1,200....but apparently it's commonplace according to him. He then explained that this dealership is a 'one price' dealership - "...just like Carmax". He really said that. But if they just want to be a Carmax, then what's the deal with an $800 dealer fee? I told him I probably wasn't interested based on the inflated, non-negotiable price combined with the $800 and that was out of market. As we're getting out of the car, he looks to me and says "We're not paid on commissions here, just straight salary. So it doesn't really matter to me if I sell this car or not." I was beyond amazed. Why is he sharing his unsolicited compensation plan with me?? I didn't say anything else, just said good bye and thought to myself 'how does this place stay in business?".

Paula is a fantastic service advisor. She tells you exactly what needs to be done, why it needs to be done, how much it will cost, and how long it will take. On top of that, she has a positive attitude and relaxed pleasant demeanor.