Principle Toyota in Memphis

Service rep was knowledgeable and kept me informed. Waiting room was spotless. Maintenance and repair was finished as promised . The check out process was quick and easy.

It was real simple and easy to apply for a loan . The salesperson was very nice also the manager of the loan. Drove the vehicle home the same day.

I brought my car in for repair had waited 2.5 hours only to find out my car had not been seen by anyone. I was upset had to speak with manager. I was given a discount My car was left overnight. I was informed that it was a 5 hour job. I received text to review information the next day at 11:50 am. I spoke to service advisor Maben only to find out that half of job completed. Again, I reached out to manager to get things right. I have k own Mabem for 9 years. It appears he was having an off day I had originally made appointment with Libra. He had a medical emergency on this day. I guess next time I will wait for Libra. Overall got car fixed besides internal systemic problems. Thanks David for my discount and 👀 the process through. Respectively submitted Tonni Chew

Fast and accurate every time. Mr. Shelton Maben makes the experience so much fun and manageable. Always recommended for service and sales. Thanks to all the other staff as well.

Staff was courteous, informative and helpful. Service was thorough and efficient. I was kept informed of my car?s progress during maintenance. I was notified promptly when all was done and I could pick up my car.

Principle has a phenomenal service area. Shelton is always a very helpful service advisor. The regular maintenance was easily scheduled online and I was in and out quickly. I was also able to extend my Toyotacare while there.

Had a fantastic experience at Principle Toyota! Aaron Taber and the team worked with me despite having no credit history. They helped with financing, insurance, and my Tennessee license plate. Plus, I got a 3-year free service plan with my new RAV4. Highly recommend their outstanding support!

Excellent Service always since early 2006. I Needed a car to a twenty yr old vehicle and all I had was a bent key. The key database no longer has a twenty yr old car in data base. My Service people worked extremely hard to have me walk out as a satisfied customer!

Worked with Andy F., the best hands down. Thank you and Jeff L. for helping me with my purchase. I was able to get what I wanted, thank you guys for all your hard work. Very friendly, patient, and understanding!

I had a great experience at this dealership. Cassi made the selling process of my vehicle super quick and easy. The $1,000.00 over Carmax's appraisal promotion is 100% legit! I would definitely recommend anyone who's looking to sell their vehicle to check them out.