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Principle Toyota in Memphis

(2,028 reviews)
Visit Principle Toyota in Memphis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

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My experience was excellent!

My experience was excellent! The assistant who worked with me took care of my needs for my car. I was very pleased with his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Catherine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent service and Mr.

Excellent service and Mr. Maben is exemplary in serving all of his customers. THANK YOU! Vida

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Service people are all helpful and courteous.

Service people are all helpful and courteous. They do their best to help me with each situation.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Our family always gets excellent, professional, and

Our family always gets excellent, professional, and efficient service of our Camry at Principle Toyota. Rodger Parker and the service team at Principle Toyota always go above and beyond my expecations.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service team is fast and courteous and got me in and out

Service team is fast and courteous and got me in and out in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Always get excellent service and at a fair price.

Always get excellent service and at a fair price. I will continue to get my car serviced here and will return when it’s time for a new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Service cannot be beat.

Service cannot be beat. Always come to the aid of the customer. Trustworthy!!!Realiable!!!Customer needs above reproach!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is my first time dealing with Principal Toyota bit

This is my first time dealing with Principal Toyota bit they appear to be top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

?Service with a smile? is a long forgotten phrase to some

?Service with a smile? is a long forgotten phrase to some in the sales and service industry. However, it?s not forgotten at Principle Toyota.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Janet, we are so happy to read such a great review about Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

I love Principle Toyota these guys are the best if you

I love Principle Toyota these guys are the best if you ever need a car go there ask for Brandon he will do all he can to help you GET YOURS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!