Reviews
Great service!
I love how professional Acura Columbus always is. They greet me in the parking lot, walk me to the counter, walk me to my loaner and text me when my car is done. Love this place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! Just the way we want it. Thanks, John Connelly Owner/Acura Columbus
Car purchase
Great salesman, great finance manager. Very friendly dealership and very accommodating. We were going to look at some other options but decided to purchase there because they met our price point and we felt comfortable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for giving us a chance! I am glad that Steve was able to help. - John Connelly Owner/Acura Columbus
MDX Sport Hybrid
If I could give more than five stars, I would. This was my second purchase from this dealer. My family outgrew my 2012 TSX, and I chose to replace it with an MDX Sport Hybrid. The specific model I wanted continues to be difficult to find. Despite this, Mike and his team were able to find the Hybrid MDX equipped exactly as I wanted in the color combination I wanted and gave me a very fair price. It was the smoothest car purchase I've ever had once the vehicle arrived. I'm extremely happy with my purchase experience and have always been happy with their service team when I had my TSX. I strongly recommend this dealer to anyone wanting an Acura in central Ohio.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation!! Very happy that you were with us the last 6 years with your TSX. Looking forward to many more years being with you. Thanks, John Connelly Owner/Acura Columbus
Happy Customer
This is by far the best experience of visiting any car show room. Bill was very patient and answered all my question and also very pro-active, he provided all the options I had. I would definitely recommend Acura Columbus, for that matter, any one would , because of their top notch customer service and professionalism. Last but not the least the price was also competitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation! We appreciate the opportunity to help. - John Connelly Owner/Acura Columbus
New TLX purchase
First of all, Kudos to Dwayne Turner for his kindness and patience with me on my new car purchase; after many hours of procrastinating, I finally made a decision! My car had a minor problem that needed fixed at the time of purchase; and was resolved to my satisfaction. The staff there is great with customers. I love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Sorry for the trouble. Thank you for giving us the opportunity to fix the problem. We really appreciate it! Thanks, John Connelly Owner/Acura Columbus
Professional Service
Service experience was extremely professional from scheduling the appointment, to diagnosing the problem, to working with Acura corporate for "goodwill" consideration, to completing the repair, keeping me posted on status, to following-up after pick-up. Truly an impressive effort!! Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love to read that we were able to help all the way from start to finish. Just what we want! Thanks for letting me know. - John Connelly Owner/Acura Columbus
enjoyable, great experience they are very nice !!
Great experience, I will definitely send my community friends to visit the place. I got the car I wanted really appreciate everyone at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! Please send along all your friends! We appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus
Great service experience
I had a great experience from start to finish. It started with valet checking me in. The service tech took the time to ride with me to personally hear the noise / issue I was having. The service was completed on time. The entire staff was friendly and went the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am very happy that you got to ride with the technician to point out the noise. That is a critical step when we have trouble locating the issue. Glad all were friendly! Thanks, John Connelly Owner/Acura Columbus
Oil and tire rotation
Everyone at the dealership is very nice and very knowledgeable. Always a plea sent experience. I saw my sales representative and he even took the time to show answer some more questions I had about using all the "bells and whistles" in my new car!! Thanks Adam, you rock!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am glad that Adam got to help -- there are a lot of bells and whistles these days. You Tube videos can help also! Thanks for the opportunity. - John Connelly Owner/Acura Columbus
Amazing car and deal
There was only one car at this dealership that I was interested in. Steve worked with me to make it happen. Great experience, car, and deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am glad that Steve, Ian and Matt could help and you found the right car for you. We appreciate the opportunity. - John Connelly Owner/Acura Columbus