Reviews
Friendly & fast!
Great first service for my certified used MDX (bought from same dealer). Everyone was very friendly, took time to explain process, several comfortable areas to work while I waited and I was in and out in under an hour. Not only that but they washed my car too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great! Seems like your visit went like we want it to! Thanks for giving our service center a chance. - John Connelly Owner/Acura Columbus
Great experience
This is my 2nd time leasing from Acura Columbus and I couldn’t be happier with my purchase and experience there. Had a nice and easy return of my last Acura and Dwayne helped me pick out a new 2018 RDX I was able to take home that day. Highly recommend anyone shopping for a new car to check out Acura Columbus and ask for Dwayne Turner - you won’t regret it! Sincerely, Joe Bauer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for being a repeat customer! Glad to read that is was nice and easy and that Dwayne could help! Thanks, John Connelly Owner/Acura Columbus
Excellent service
Acura Columbus continues to impress me. They are super organized and do a great job with communication. I never feel as if they are simply trying to squeeze more money out of me. I am thrilled with their professionalism. And my salesman continues to take care of me long after I drove the car off the lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Communication is the key to our success so I am glad we have done a good job for you. Reading about organization and professionalism definitely makes me feel good. Thanks for working with us! - John Connelly Owner/Acura Columbus
Fast and enjoyable
As always service was in a timely manner. The waiting room had good coffee and just enough time to what's new in the showroom.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service in a timely manner is good! I am also a fan of the new coffee system -- lots of choices! Thanks for bringing your car to us. - John Connelly Owner/Acura Columbus
Above and beyond my expectations for a car dealership
From the moment I stepped foot on this dealership lot I have never been more impressed. They have surpassed every expectation from my car buying experience to the personal service I have received. The service department is courteous and knowledgeable. I highly recommend buying your car here and having it serviced here. You will not find better people anywhere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are definitely humbled by your kind words. Thank you for giving us the opportunity to help. It means a lot! Thanks, John Connelly Owner/Acura Columbus
Best service hands down!
When I had issues with my RDX this service center was more than helpful. Even though I did not purchase car at their dealership, they still treated me like I was the most important customer to step through the door. Gave me a loaner car and got to the bottom of the issue and took care of it. Will always come here for my Acura service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to have your service business! We never look at where someone bought their car -- we just want to keep Acura customers happy and hopefully convince them to stick with the brand. Thanks, John Connelly Owner/Acura Columbus
Amazing
Great customer service and over all experience was fantastic. Was a fast process from the acceptance of price and car and was clean and ready in record time. Would highly recommend everyone I dealt with and great job !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am glad David and Ian could help! I am glad the process went quickly for you -- that is what we want. Transparent, easy and fun is our goal. Thanks, John Connelly Owner/Acura Columbus
Car purchase
Great salesman, great finance manager. Very friendly dealership and very accommodating. We were going to look at some other options but decided to purchase there because they met our price point and we felt comfortable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for giving us a chance! I am glad that Steve was able to help. - John Connelly Owner/Acura Columbus
Great service!
I love how professional Acura Columbus always is. They greet me in the parking lot, walk me to the counter, walk me to my loaner and text me when my car is done. Love this place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! Just the way we want it. Thanks, John Connelly Owner/Acura Columbus
MDX Sport Hybrid
If I could give more than five stars, I would. This was my second purchase from this dealer. My family outgrew my 2012 TSX, and I chose to replace it with an MDX Sport Hybrid. The specific model I wanted continues to be difficult to find. Despite this, Mike and his team were able to find the Hybrid MDX equipped exactly as I wanted in the color combination I wanted and gave me a very fair price. It was the smoothest car purchase I've ever had once the vehicle arrived. I'm extremely happy with my purchase experience and have always been happy with their service team when I had my TSX. I strongly recommend this dealer to anyone wanting an Acura in central Ohio.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation!! Very happy that you were with us the last 6 years with your TSX. Looking forward to many more years being with you. Thanks, John Connelly Owner/Acura Columbus