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Acura of Columbus

(3,173 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Friendly & fast!

Great first service for my certified used MDX (bought from same dealer). Everyone was very friendly, took time to explain process, several comfortable areas to work while I waited and I was in and out in under an hour. Not only that but they washed my car too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great! Seems like your visit went like we want it to! Thanks for giving our service center a chance. - John Connelly Owner/Acura Columbus

Great experience

This is my 2nd time leasing from Acura Columbus and I couldn’t be happier with my purchase and experience there. Had a nice and easy return of my last Acura and Dwayne helped me pick out a new 2018 RDX I was able to take home that day. Highly recommend anyone shopping for a new car to check out Acura Columbus and ask for Dwayne Turner - you won’t regret it! Sincerely, Joe Bauer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for being a repeat customer! Glad to read that is was nice and easy and that Dwayne could help! Thanks, John Connelly Owner/Acura Columbus

Excellent service

Acura Columbus continues to impress me. They are super organized and do a great job with communication. I never feel as if they are simply trying to squeeze more money out of me. I am thrilled with their professionalism. And my salesman continues to take care of me long after I drove the car off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Communication is the key to our success so I am glad we have done a good job for you. Reading about organization and professionalism definitely makes me feel good. Thanks for working with us! - John Connelly Owner/Acura Columbus

Fast and enjoyable

As always service was in a timely manner. The waiting room had good coffee and just enough time to what's new in the showroom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Service in a timely manner is good! I am also a fan of the new coffee system -- lots of choices! Thanks for bringing your car to us. - John Connelly Owner/Acura Columbus

Above and beyond my expectations for a car dealership

From the moment I stepped foot on this dealership lot I have never been more impressed. They have surpassed every expectation from my car buying experience to the personal service I have received. The service department is courteous and knowledgeable. I highly recommend buying your car here and having it serviced here. You will not find better people anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are definitely humbled by your kind words. Thank you for giving us the opportunity to help. It means a lot! Thanks, John Connelly Owner/Acura Columbus

Best service hands down!

When I had issues with my RDX this service center was more than helpful. Even though I did not purchase car at their dealership, they still treated me like I was the most important customer to step through the door. Gave me a loaner car and got to the bottom of the issue and took care of it. Will always come here for my Acura service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Glad to have your service business! We never look at where someone bought their car -- we just want to keep Acura customers happy and hopefully convince them to stick with the brand. Thanks, John Connelly Owner/Acura Columbus

Amazing

Great customer service and over all experience was fantastic. Was a fast process from the acceptance of price and car and was clean and ready in record time. Would highly recommend everyone I dealt with and great job !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

I am glad David and Ian could help! I am glad the process went quickly for you -- that is what we want. Transparent, easy and fun is our goal. Thanks, John Connelly Owner/Acura Columbus

Car purchase

Great salesman, great finance manager. Very friendly dealership and very accommodating. We were going to look at some other options but decided to purchase there because they met our price point and we felt comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us a chance! I am glad that Steve was able to help. - John Connelly Owner/Acura Columbus

Great service!

I love how professional Acura Columbus always is. They greet me in the parking lot, walk me to the counter, walk me to my loaner and text me when my car is done. Love this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Wonderful! Just the way we want it. Thanks, John Connelly Owner/Acura Columbus

MDX Sport Hybrid

If I could give more than five stars, I would. This was my second purchase from this dealer. My family outgrew my 2012 TSX, and I chose to replace it with an MDX Sport Hybrid. The specific model I wanted continues to be difficult to find. Despite this, Mike and his team were able to find the Hybrid MDX equipped exactly as I wanted in the color combination I wanted and gave me a very fair price. It was the smoothest car purchase I've ever had once the vehicle arrived. I'm extremely happy with my purchase experience and have always been happy with their service team when I had my TSX. I strongly recommend this dealer to anyone wanting an Acura in central Ohio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation!! Very happy that you were with us the last 6 years with your TSX. Looking forward to many more years being with you. Thanks, John Connelly Owner/Acura Columbus