INFINITI of Columbus

I was referred to Steve Graham last summer. After we talked on the phone a few times, I finally made my way to the dealership to meet Steve. He took the time to talk with me about the Infiniti product line and all that it has to offer. I recently purchased a G35X sedan. The car is fantastic. Steve made the buying experience even better. He has a thorough knowledge of the product and most importantly, acts as a consultant throughout the process. There was no pressure at all by Steve. I have purchased a great car, but most importantly felt like I gained a new friend in the process. I would highly recommend Steve Graham to anyone that wants the best car buying experience possible. The Infiniti product line will not disappoint. Once you test drive, you will want to own one.

I went to Infiniti of Columbus looking to buy a lightly used G37x. The sales representative i worked with, Josh Rich, was incredible. I couldn't believe all of the little details he knew about the car and all of the cool tricks he showed me with the technology inside the car. I test drove 2 different G's and settled on the one that was less expensive (happily with no grief or pressure from Josh). I've had bad car buying experiences in the past and heard many horror stories about other dealerships, but the level of quality and professionalism at Infiniti of Columbus is unbeatable. As for my G, i couldn't be happier. After trading in my Mustang the luxury in the G is pleasantly overwhelming. When i mashed the pedal for the first time i knew this was the car for me. A Nissan 370z dressed up as a luxury car?! SIGN ME UP! Furthermore, you can't beat the AWD of the G37x on these wintery Ohio roads.

I just purchased an "Infiniti Certified" QX56 from Infiniti of Columbus and the experience was great. We initially visited the dealership a couple weeks prior and had test driven a JX but realized that we really needed a larger vehicle. After further online research, our family had decided we like the size and style of the QX. The dealership had several to choose from and they actually had a very low mileage unit on the lot that we ultimately purchased. We couldn't be happier. Drew Baker was our professional sales consultant and was absolutely wonderful to work with before, during and after driving the vehicle off the lot. He was always professional and was always dedicated to our needs. He proficiently handled all of our concerns. I highly recommend Infiniti of Columbus and "Drew and his Crew" are great!

Steve Graham was great. He listened to my needs and found a car not only in my price range but it was what I wanted. The friendliness of all of the staff was excellent all the way to the finance man. They cleaned the car and explained all the options. Steve programmed everything down to the clock. This was the best car buying experience I have ever had. Thanks Infiniti of Columbus.....................I highly recommend them. G. Steve Curl

I recently purchased a vehicle from this dealer. Great facilities, knowledgeable sales people. I felt no pressure. Steve Graham was my salesman and he treated me like I was a longtime customer even though it was my first time there. Best experience I have had buying a car.

I was looking for a Mustang when I got the email that Infinity had a used one. My experience from first email contact, to test drive, to purchase was a very pleasant experience. I let the salesman know that I was still searching for my "dream" car and would not be purchasing the day I went in for my test drive. His response was "no problem". I appreciatied the fact that it was very low pressure and the additional information I was given in regards to pricing, interest rates, and payments was done in an FYI manner. I liked the relaxed atmosphere and would not hesistate to recommend them as a place to go for a new or used vehicle purchase.

This is an update from my previous review. After now owning the Volvo for just shy of four weeks, the AM part of the radio is no longer working and one of the reaer back up sensors has a mind of its own. Again, I will restate that this Volvo had just over 80,000 miles on it and was NOT offered with any sort of warranty. However, given that I have now had three issues with it in under a month (had to replace all spark plugs, the ignition coil and one daytime running light to the tune of $389) and am now having these subsequent problems....all with ZERO support offered by Infiniti of Columbus (I had the engine work done by an independent auto shop...something I'm sure the mechanics at the dealership could've figured out). I will also restate that it is entirely possible that they are technically in the right in not offering me any support since there was no warranty offered. However, I would not recommend purchasing any pre-owned vehicle from this dealership that has higher mileage or is otherwise out of warranty.

I purchased a pre-owned Volvo from Infiniti. The buying expereince was easy...most correspondance was handled via e-mail, negotiations were easy and fair and it took under 45 minutes for me to walk in, do the paperwork and walk out. The downside came three weeks after I purchased the Volvo. The 'check engine' light came on and I noticed a 'pulse' in the engine. I called Infiniti...the vehicle was out of warranty (81,000 miles at time of purchase) but I thought since it had been less than 30 days that they might want to do something for me. No such luck. So three weeks after ownership (the temp tags are still on it!) I get to take it to a mechanic and have them replace the coils and plugs to the tune of $380. It's very plausible that they are technically in the right but I'm still disappointed in the lack of support. But, like I said, the buying experience was easy.

GREAT EXPERIENCE, NICE AND POLITE SALESMAN, WAS VERY HELPFUL, THIS WAS MY SECOND SUV PURCHASE AT THIS DEALERSHIP

I have purchased many used cars over the years and would rate this purchase one of the best. Very friendly and helpful staff in all phases. I would highly recommend everyone to give them a try....you will enjoy your experience as I did. Best price for my money and was worth the travel too.