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INFINITI of Columbus

(133 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (866) 862-2691 (866) 862-2691
Used (866) 235-5049 (866) 235-5049
Service (877) 286-0868 (877) 286-0868

Reviews

(133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Columbus from DealerRater.

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Enjoyed my time

I bought a car from this dealership in 2005 my first G35 the dream car. I walked in explained what I wanted for my trade in the dealer gave me the keys and said come back in about an hour. I went back he had the price I wanted the years and the rate ready for me to sign. I enjoyed my visit and when I get another Infiniti I will go there first.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We felt absolutely no pressure at this dealership. Radu...

We felt absolutely no pressure at this dealership. Radu was the sales consultant who came out to help us. He was very friendly and professional. We were upfront with Radu that we planned on checking out Lexus as well. We went out for a test drive and then sat down to go over car specifics and pricing. My husband and I were sure that we were going to overpay, because we don't like to haggle. We knew from the Kelley Blue Book site what would be a fair price for the car. We ended up getting a price better than the Blue Book price. This was without any haggling on our part. Tom in financing also went out of his way to get a rate better than the low rate our bank was offering. I must say that I would definitely recommend Infiniti of Columbus and Radu. By the way, it was not our intention to buy a car that day, but because we felt so comfortable working with Radu and because we liked the EX35, we didn't want to deal with any other salesman or dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Steve is a very dedicated salesman. He stayed hours after...

Steve is a very dedicated salesman. He stayed hours after his scheduled time to take care of me and explain all of the functions on my new Infiniti. Tom in financing was very personable and a pleasure to deal with. There was no pressure at this dealership to buy a car, they let the quality of the Infiniti sell itself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.